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Account Technician

Behind the DesignWhite Plains, New York, United StatesRemote, Onsite
This job is no longer open

Passionate about sales, delivering top-notch customer service, and enjoying hands-on work? One of the nation's leading providers of blinds, shades, and shutters is looking for someone like you!


As our Account Technician, you will travel to clients' homes in the White Plains area of NY, using an educational approach to help them find the perfect window treatment solutions. Your problem-solving skills will be essential during both the sales process and while performing installations or repairs.


What We Offer:


  • Base Salary: $52,000 plus commission
  • First-Year Earnings: $60,000 - $75,000 with commission
  • Bonuses: Available upon meeting sales goals
  • Benefits: 401(k) plan with potential matching, health insurance, 5 days PTO, and 6 paid holidays
  • Expenses: Mileage reimbursement and company vehicle provided for travel to in-home appointments from the business' location. 
  • Training: 2-week paid training in Dallas, TX (travel expenses covered) and ongoing, in-depth paid training on the job
  • Growth: Opportunities to advance within a new franchise in a well-established business

Requirements:


  • Experience: Background in installations, carpentry, or a similar industry
  • Driving Record: Clean and valid NY Driver's License
  • Background Check: Ability to pass a criminal background check

Ideal Candidates:


  • Have experienced installation and customer service 
  • Thrive on working within a current framework or process
  • Have a demonstrated skillset working with luxury clientele with high-quality, long-term solutions
  • are passionate about learning company products and offering precise recommendations
  • Are excellent, professional communicators who connect naturally with customers
  • Work well independently and collaboratively, with strong problem-solving abilities
  • Are excited about growth and professional development opportunities

Daily Responsibilities:


  • Perform in-home installations and repairs within a 45-mile radius
  • Educate clients on the best options for their window covering needs
  • Use company-provided technology for precise measurements
  • Ensure flawless installations with lasting solutions
  • Coordinate and oversee installations from start to finish
  • Manage the installation process for each client, from product delivery to completion
  • Utilize CRM software for accurate quotes and product tracking
  • Follow up proactively with clients post-installation
  • Drive to and from client consultations in a company-provided vehicle

Apply Today!


We're eager to start a conversation with you and explore the possibilities!Behind the Design and Affiliates are proud to be equal-opportunity employers. 

This job is no longer open

Life at Behind the Design

Thrive Here & What We Value1. Innovative and Top Window Treatment Company in the Netherlands, rapidly expanding U.S. market presence2. Specializes in high-end custom drapery for luxury hospitality and office settings3. Celebrates diversity; proud affirmative action employer with an inclusive work environment4. Entrepreneurial mindset encouraged, collaborative and supportive work culture5. Focus on providing high-quality, long-term solutions for window treatments6. Opportunities for growth and professional development; 90-day paid training period available7. Competitive salary range of $80k-$85k, with potential for negotiation based on experience8. Retirement savings options (IRA) and PTO benefits after 90 days of employment9. Company vehicle provided for in-home consultations; health insurance stipend offered10. Direct learning from a drapery specialist, client engagement through in-home consultations
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