Job Summary
The IOP & Adolescent Programming Supervisor is responsible for the supervision and oversight of all administrative, clinical, and service functions ofassigned clinical staff. Additional responsibilities include fostering relationships with community resources, supervising internsin coordination with other supervisors, and evaluating the performance of clinical staff.
Essential Responsibilities and Metrics:
Primary Responsibilities:
- Supervise and evaluate the performance of clinical staff, assuring staff compliance with productivity requirements,assessments, and notes
- Supervise interns and work with other supervisors in helping train and orientate students to Josselyn procedures and policies. Work to effectively ensure all staff understand Josselyn policies and procedures
- Monitor and approve clinical staff work and vacation schedules such that the needs of the Center are covered
- Be available to handle crisis requests for clinical and front office staff
- Be available to coordinate intake functions, when Intake coordinator is unavailable
- Work effectively with other supervisors
- Foster relationships with community resources and participate usefully in community related activities
- Participate cooperatively in performance improvement activities, committee work, when requested, mandatory in-services
- Represent the Center with integrity, abide by the ethical statement of the Center and protect confidentiality
- Maintain 30% direct service productivity and caseload of 10-15 clients after 4 months onboarding period
- Proficiency with confidentiality, client rights, safety, and infection control, incident and sentinel event reporting and personnel policies
Organizational Responsibilities:
- Help onboard staff and interns
- Train staff on CIS functionality and be a resource when issues arise
- Participate in community-related services as appropriate
- Represent the agency with integrity and professionalism
- Abide by the ethical statement of the agency
- Responsible for managing clinical staff schedule, payroll, performance management and employee development goals
Qualifications
- Licensed for independent clinical practice in the State of Illinois in mental health or related field
- Demonstrate competence in interdisciplinary and inter-agency collaboration
- Minimum of 3-5 years of progressive and successful clinical supervision experience preferable in an outpatient mental health setting
- Demonstrated administrative, supervisory, and organizational skills
- Advanced oral and written communication skills
- Ability to think critically and analytically and to problem solve in both short and long term contexts
- Working knowledge of best practices in clinical counseling in the field of mental health
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