ThinkMarkets is a global financial technology company specializing in providing multi-asset trading solutions to thousands of clients worldwide through our flagship ThinkTrader platform. Our mission is to bridge the gap between traders, investors, and platforms by offering seamless access to global markets. We leverage the latest technologies to empower our clients to trade the world in the palm of their hands.
We are seeking a highly skilled Client Onboarding Analyst to join our rapidly growing team in Dubai. This is a full-time in office position. This role is pivotal in ensuring a seamless and compliant onboarding experience for our clients. You will play a critical role in verifying and processing applications, adhering to KYC and AML regulations, and supporting various internal teams with due diligence and transaction monitoring.
Key Responsibilities:
- Review, process, verify, and manage the client onboarding journey.
- Conduct electronic checks, including PEP and sanction checks.
- Liaise with clients to ensure an efficient onboarding experience.
- Process applications from individuals and corporations.
- Address internal and external inquiries related to client onboarding.
- Identify and monitor PEPs or sanctioned individuals for KYC and risk purposes.
- Engage with client-facing departments to inform on onboarding policies, processes, and procedure changes.
- Maintain accurate and up-to-date client communications, records and confidentially.
- Produce reports and Management Information for company leadership.
- Ensure adherence to departmental SLAs.
- Conduct account maintenance activities, including annual reviews and client data refreshes.
- Meet ongoing training plans.
Requirements:
- Minimum of 3 years’ experience in AML, KYC functions within a financial services company.
- Experience using digital technologies for e-KYC and managing financial crime.
- Proven experience with end-to-end AML/KYC processes, including onboarding, transaction monitoring, and client screening.
- Ability to work within a highly regulated environment.
- Strong understanding of Financial Crime prevention and Know Your Customer requirements.
- Knowledge of applicable regulations and best practices in regulatory processes.
- Strong attention to detail and excellent analytical skills.
- Exceptional oral and written communication skills.
- Fluency in English; additional language skills are advantageous.
- Ability to work shifts both early and late starts, weekend, public holidays as required.
