The Senior Manager, Salesforce Administration will lead our Salesforce Administration team, supporting Drata’s world class GTM organization. You’ll oversee a team of Salesforce administrators and developers, specializing in Sales Cloud, CPQ, and Billing solutions. You’re a Driver, always looking for new ways to take business problems and translate them into robust and scalable solutions.
This role will report to the Director of Revenue Operations and will be a key member of our centralized Business Operations team, bringing a track record of proven success - preferably in a high-growth, fast-paced startup environment.If you are a strategic thinker with expertise in Salesforce CPQ/Billing and team leadership, we encourage you to apply for this exciting opportunity!
What you’ll do:
- Engage in strategic planning with business stakeholders to provide direction, guidance or recommendations on technology and architectural considerations.
- Manage relationships with Salesforce and other vendor partners that provide technology and services used by stakeholders; keep abreast of new trends and releases on core platform and marketing products.
- Implement strategic enhancements that result in improved productivity, increased efficiencies, and time-saving processes.
- Lead, mentor, and manage a team of Salesforce administrators and developers with Sales Cloud and CPQ/Billing expertise.
- Configure, customize, and maintain our Salesforce instances to meet evolving business requirements.
- Guide the management of user roles, profiles, permissions, flows, and data integrity.
- Design, develop, and deploy custom solutions using Apex, Visualforce, and Lightning Web Components.
- Lead CPQ/Billing deployments, configure pricing rules, and optimize billing workflows to ensure a seamless integration between Salesforce CPQ/Billing and other modules.
- Lead Salesforce projects from initiation to completion, ensuring on-time delivery within budget and scope.
- Coordinate with cross-functional teams and manage project documentation.
- Set clear goals and expectations amongst your team and stakeholders, provide feedback, and foster a collaborative team environment.
What you’ll bring:
- 3+ years in a management or team lead role.
- 5+ years of Salesforce experience, including administration, development, CPQ, and Billing.
- Salesforce Administrator, Developer, CPQ, and Billing certifications.
- Advanced experience managing a complex SFDC instance while managing best practice in security, compliance and data integrity.
- Proven experience managing and leading large scale Salesforce projects.
- Advance Excel and/or Google Suite skills.
- Strong understanding of Sales KPIs and other key SaaS performance metrics
- A learn-it-all mentality, consistently looking to expand your knowledge and provide value cross-functionally.
- An unmatched attention to detail, taking pride in everything you do and understanding that the little things matter.
- Ability to manage competing priorities in a results-driven environment.
Benefits:
- Healthcare: 90-100% paid premiums for medical, dental, and vision plans for employee and dependents + on demand health care concierge
- HSA, FSA, & DCFSA: Pre-tax savings plans for healthcare and dependent care, with up to a $600 annual employer contribution to the HSA plan (if enrolled in HSA medical plan)
- 100% paid short and long term disability plus life + AD&D benefits
- Learning & Development: $500 annually towards professional development opportunities + $250 annually towards personal development opportunities
- Flexible Time Off: Flexible vacation policy for strong, fully charged batteries
- 16 Weeks Paid Parental Leave: An inclusive policy to ensure you have time with your newborn, newly adopted, or foster child
- Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
- 401K: Reach your financial goals while reducing your taxes
This role will receive a competitive base salary, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected salary ranges for this role are below, subject to change. Tier 1: $178,500 - $220,500Tier 2: $160,650 - $198,450Tier 3: $142,800 - $176,400You can view which tier applies to where you plan to work here.
A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.Drata is on a mission to help build trust across the internet.Drata is a security and compliance automation platform that continuously monitors and collects evidence of a company's security controls, while streamlining compliance workflows end-to-end to ensure audit readiness.We all recognize the importance of earning and keeping the trust of our customers when it comes to protecting their data.
We've felt firsthand how burdensome achieving and maintaining a strong security and compliance posture can be at a fast-growing company. It’s a manual, redundant, error-prone, and unscalable process - and it only grows more complex and expensive over time.Our team of SaaS, security, compliance, and audit experts have built a better way - with automation.Employment at Drata is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law.
We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
