Room Attendant

StonehillCharlotte, North Carolina, United StatesOnsite

This job is no longer open

The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.

Cleaning and servicing assigned rooms or areas according to established standards and procedures including
Clean and arrange guest rooms to hotel standards for guest arrival
Clean and maintain common areas of the hotel
Perform laundry duties as necessary
Stock and maintain housekeeping supply rooms
Ensure a high level of customer service is performed at all times
Assist guests with requests and questions as necessary
Report any damages or repairs needed to management
Report all lost and found items to the Housekeeping Manager

This job is no longer open

Life at Stonehill

Stonehill, a direct hospitality lender, is actively providing permanent hotel loans, bridge loans, mezzanine loans and preferred equity investments secured by hotel assets. Founded in 2013, Stonehill provides creative finance solutions for acquisitions, recapitalizations, refinancing, repositions and renovations. The principals of Stonehill have combined to originate and structure over $3.0 billion of hospitality debt, and since closing their first fund in 2014, Stonehill has completed more than 80 transactions totaling over $1 billion.

Thrive Here & What We Value- Collaborative work environment- Mentorship and professional development- Process improvement and efficiency- Customer service-oriented culture with promptness in guest requests- Cleanlinesm, attention to detail, maintenance reporting- Teamwork among housekeeping staff- Emphasis on teamwork and collaboration- Professional development opportunities for employees- Supportive work environment valuing individual contributions- Collaborative approach with business partners- Exceptional project management skills- Exemplary communication, organization, presentation skills- Quality service focus- Confidentiality and data integrity

Room Attendant

Life at Stonehill

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