Job Summary:
The Licensing Specialist plays a critical role in ensuring our hotels comply with state and local agencies to conduct daily business operations. This role supports the Director of Licensing and Contracts by maintaining accurate records, processing renewals, and facilitating communication with relevant agencies and internal stakeholders.
Key Responsibilities:
License Management:· Routine Audits: Perform routine audits of our internal license tracking database to ensure accuracy and completeness.· Maintenance: Maintain hotel license files for real-time accuracy and accessibility.· Renewal Processing: Process upcoming license renewals in a timely manner to ensure continuous compliance.· Agency Interaction: Interact with state and local licensing officials to obtain and verify relevant licensing information.· Database Management: Develop and maintain a database of all licenses, including their status, renewal dates, and relevant contacts.· Communication: Provide clear and timely communication to internal stakeholders regarding the status of licenses and any actions required.Support for Director of Licensing and Contracts:· Documentation: Assist in obtaining, organizing, and managing copies of all licenses.· Electronic Tracking: Support the development and maintenance of an electronic tracking system using Microsoft SharePoint and Power BI.· SOP Development: Assist in developing and maintaining Standard Operating Procedures (SOPs) for license renewals and compliance processes.Reporting and Analysis:· Reporting: Generate reports from the license tracking database as directed.· Data Analysis: Analyze data to identify trends, potential issues, and areas for improvement in the licensing process.Additional Responsibilities:· Continuous Improvement: Continuously seek opportunities to improve processes and workflows related to license management.· Training: Train internal stakeholders on licensing requirements and procedures.· Compliance Monitoring: Monitor changes in state and local regulations to ensure ongoing compliance.· Backup Support: Provide backup support for contract management tasks as needed.
Qualifications:
· Education: Associate Degree or equivalent experience in a related field.· Experience: Proven experience in licensing, compliance, or a related field.· Skills:· Strong reading and analytical skills.· Excellent communication skills, both written and verbal.· Strong sense of urgency and ability to manage multiple tasks simultaneously.· Proven detail orientation and curiosity.· Intermediate to advanced proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.· Familiarity with Microsoft SharePoint and Power BI is a plus.Preferred Qualifications:· Experience in the Hospitality Industry: Previous experience in the hospitality industry, particularly in a role related to compliance or licensing, is highly desirable.· Project Management Skills: Strong project management skills, with the ability to handle multiple projects and deadlines.
