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Full-timeDescriptionRenu Energy Solutions is currently looking to hire a Project Intake Coordinator in our Charlotte, NC office. We desire smart, hard working employees who are looking to grow a career in the renewable energy field. We offer a safe, high energy and professional work environment where career growth is expected for strong performers. We are growing rapidly in the North Carolina and South Carolina markets and hope that you can be part of our team.Responsibilities:
- Processes all new PV and ESS contract submissions internally for new customer efficiently and in accordance with protocols;
- Ensures documentation with each new project is submitted correctly, in its entirety and without error;
- Completes financial review of the project to ensure pricing is on tier with current pricing models and if not, works with the finance department and sales rep to find resolution quickly;
- Completes project intake and execution of new project creation inside CRM and project management tools along with projects folders inside google drive;
- Completes welcome email to all new customers at start of project to ensure next steps are communicated, any missing documentation is gathered and questions are answered;
- Works with internal finance team, external loan options and sales team members to ensure customers loans are executed an approved at the start of the project;
- Assist in collecting deposits for cash contracts;
- Works with Operations Supervisor and Director of Operations to point out any concerns and work on solutions for the project from time of contract;
- Works with customers on scheduling site survey in order to kick off the operations process of the project;
- Works with the Operations Supervisor in assigning the new project to the correct project team inside operations;
- Assists in addressing customer questions during the project completion process.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.Requirements Necessary Skills:
- Deadline motivated and high quality standards
- Proficient in Microsoft and Google products
- High level of professionalism and excellent customer service skills
- Proven communication skills within a team, with employees and customers
- Detail oriented
- Excellent written and verbal communication skills
Preferred Skills/ Experience:
- Associates or Bachelor Degree
- 2 + years of experience in a contract compliance role, customer service role, sales admin role, or similar.
