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Customer Success Manager

Resemble AIMountain View, California, United StatesOnsite

Company Overview


Resemble AI is at the forefront of creating custom voices using cutting-edge deep-learning models. Our technology offers unparalleled realism in speech synthesis, enabling users to transform and control their voice with precision over every inflection and intonation.

Job Description


We are seeking a dynamic Customer Success Manager to join our team in Mountain View, CA. This role is ideal for individuals with 1-5 years of experience who are passionate about communications, account management, and delivering exceptional customer experiences. As a Customer Success Manager, you will play a critical role in onboarding new clients, conducting customer demos, and ensuring the success of our users.

Responsibilities



  • Develop and maintain strong relationships with customers to ensure their success with our products.

  • Guide customers through the onboarding process, ensuring a smooth transition and a strong start.

  • Conduct engaging and informative customer demos to showcase the capabilities of our voice synthesis technology.

  • Work closely with customers to understand their needs and provide tailored solutions.

  • Collaborate with cross-functional teams to address customer feedback and contribute to product development.

Requirements



  • Excellent communication skills with the ability to engage and empathize with customers.

  • Proven track record in account management and customer success roles.

  • Ability to conduct compelling customer demos and presentations.

  • Experience with customer onboarding and support.

  • A passion for technology and innovation in the field of speech synthesis.

Location


This position is based in Mountain View, CA. Compensation:USD 75000-120000

Life at Resemble AI

Resemble AI creates Custom Voices using proprietary Deep Learning models that can produce realistic Speech Synthesis.
Thrive Here & What We Value* Focus on pushing boundaries of voice technology.* Emphasis on creativity, innovation, and collaboration.* Career growth opportunities and professional development.* Passionate team members with a significant impact in the field.* Work-life balance and flexibility.* Innovative thinkers at forefront of voice synthesis technology.* Opportunities for leadership and mentorship.
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