What is the role?
dotCMS is a cloud-based Digital Experience platform that is changing how enterprises do digital. We seek an individual who understands content management in the digital business space, with exceptional communication skills, accountability, and a collaborative spirit. As a Director of Outbound Product Management, you'll lead all of our outbound product management efforts, working cross-functionally with our Customer Experience and Revenue organizations on enablement, go-to-market motions, and both technical and non-technical product marketing and with our Design and Engineering organizations on product strategy, developer relations, and external stakeholder representation.
This role offers the opportunity to serve as the primary Product leader and voice at dotCMS, informing our product roadmap and strategy based on customer needs and empowering our external-facing teams.We're proud to be 100% remote! dotCMS has been fully remote for over a decade, and as an employee, you may work remotely from any location compatible with standard U.S. business hours. Please note that this is a Full-Time Employee position, and we are unable to sponsor or take over sponsorship of an employment Visa at this time. Additionally, we are not accepting contractors or C2C candidates.What is dotCMS?Founded in 2003, dotCMS is the most agile, scalable and secure content management system for enterprise.
Built on leading Java technology, dotCMS is an open-source, hybrid-headless content management system that gives developers the flexibility of a headless CMS while equipping marketers with no-code visual content authoring. Whether you're building a network of global websites, an employee intranet, a customer portal, or a single-page web application, dotCMS helps you manage content, images, and assets in one centralized location and deliver them to any channel. Some of our notable customers include Telus, Standard & Poors, Hospital Corporation of America, Royal Bank of Canada, Deutsche Bank, Comcast, Vodafone, Thomson Reuters, Dairy Queen, Lennox International, Chewy.com, and O’Reilly Autoparts.Who are we, really?At “the dot,” you’ll find a diverse team of authentic individuals who share the goal of building the most agile, scalable, and secure content management system, delighting customers, and having a lot of fun doing it. We’re a curious, innovative, and collaborative group that works from anywhere, having been 100% remote long before a pandemic required it. Working remotely is in our DNA, whether it’s to enjoy the beautiful views of new countries or just more “you” time outside of work. And since we don’t gather around the water cooler in an office, we like to gather around the cool waters of Costa Rica a few times a year for our regular off-sites, where we blow off some steam and re-energize as a group. What you’ll bring to the team:
- Oversee and direct all outbound product management activities, including but not limited to competitive analysis and intelligence, comparative product research, go-to-market and field enablement motions, voice of the customer (VoC), product positioning and messaging, and developer advocacy and relations.
- Partner closely with other product managers engaged in inbound product management to establish and maintain a value-focused, forward-looking product vision, strategy, and roadmap to build trailblazing and industry-leading features and products for dotCMS.
- Contribute deeply to the definition and delivery of specifications for product features based on the external stakeholder’s voice, gathered feedback, product metrics, quantifiable data, and product instinct connected to company objectives and data-driven decision-making.
- Act as a visible internal and external thought leader and spokesperson for dotCMS and dotCMS vision (e.g., co-creating and co-leading Universal CMS definition and vision), authoring product content (e.g., articles, webinars, whitepapers, e-books), and working with Product and Marketing on how to best represent the company at industry and field events, conferences, and other speaking engagements.
- Lead and direct field enablement activities from Product, including all Sales and Channels enablement processes across the funnel, including product training, sales demos, and prospect/customer evaluations in collaboration with Sales, Channels, and Customer Experience.
- Lead cross-functional initiatives jointly with the VP of Product, such as analyst relations and briefings, customer and partner advisory boards, thought leadership motions, and key events.
- Keep apprised of emerging approaches and technologies, industry trends and channels, and field and market expectations to maintain a high bar for product quality, product strategy, and product instinct.
- Build close customer, partner, and developer community relationships in conjunction with Sales, Channels, and Customer Experience to act as their core external stakeholder representative in Product.
- Collaborate closely with Sales Engineering to ensure demo quality from the start to the end of deal conversations.
- Work closely with Marketing on key content initiatives, tentpole event marketing, thought leadership, product positioning and messaging, and marketing launches.
- Develop meaningful relationships with key individuals internally and externally to assist and support the customer experience and to foster product iteration and continuous improvement.
- Share the team's industry knowledge and outbound product management best practices (e.g., go-to-market, enablement, discovery, research, competitive intelligence).
Requirements:
- 5+ years of experience in Product Management and/or related roles within the Content Management System industry (e.g., Go-to-Market, Product Marketing, Developer Relations).
- At least 3 years of experience in a management position.
- Proven track record of:
- Executing technical, product, services, or developer relations roadmaps within the CMS industry.
- Conducting cross-functional product enablement for successful go-to-market operations.
- Maximizing product feature adoption by staying attuned to product metrics, telemetry, and feedback.
- Working with multicultural and 100% remote teams.
- Excellent communication and interpersonal skills to collaborate with other teams.
- Bachelor's degree in design, Computer Science, or a related field.
Additional desirable characteristics:
- Writing experience or having a personal blog.
- A design background.
Why should you join?If you have great experience but are tired of being a cog in a giant corporate wheel, this job is for you. It’s a chance to create a new product marketing function at an established, growing company with a mature product in use by major global organizations. Everything you do every day, will make a huge impact on our company. Your work will be seen, felt and recognized and your past experience valued. “dotCMS is at an amazing inflection point where we’re working to take our Product organization to the next level and to shore up our skill set as we continue to go to market with compelling features and define the Universal CMS paradigm.
We recently introduced a new, focused structure in Product and Engineering and are now excited to keep cementing our reputation as one of the most forward-looking vendors in the rapidly evolving CMS industry.” —Preston So, VP of Product.Your Compensation. We offer competitive compensation that allows you to make a great living for yourself and your loved ones. Full-time employees are also eligible 401(k) plan.Your Team. We are a humble, competitive, and small vendor making waves in our industry, and you will be part of a team that has your back.
You never walk alone! We are a diverse and distributed team, and we offer annual company-paid training and development to our employees.Your Voice. Your voice matters to all of us, and we appreciate your opinion as we scale our company to the next level in an open and transparent environment. We will periodically update the entire team on business performance and strategic initiatives and offer the stage for an entrepreneurial-minded professional to produce key initiatives that help to move the needle.Your Benefits.
We offer a comprehensive medical/dental/vision plan with 100% monthly premium coverage for employees. Additionally, we also offer up to 16 weeks of paid parental leave, as well as STD and LTD.Your Office. We are a 100% remote work company. We value you as an individual, team member, and professional. We can only expect you to deliver high performance with the right amount of You-time. Therefore, you will have access to an open PTO policy and a generous number of US company-paid holidays.dotCMS is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
