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Sr Full Stack Engineer, CX Tools And Systems

CookUnityBuenos Aires, ArgentinaRemote, Onsite

CookUnity is a chef-to-you marketplace connecting talented chefs with consumers, revolutionizing meal delivery. We bring small-batch, restaurant-quality meals to eaters nationwide, crafted by a diverse collective of all-star chefs. With over 100 inspired chefs from cities like NYC, LA, Austin, and more, our weekly subscription offers a wide range of hand-crafted meals to cater to various palates and dietary preferences.
By delivering over 1 million meals per month, we're also empowering working chefs, tripling their income, and supporting their growth. CookUnity believes in fueling stronger communities, partnering with Food Bank For New York City to combat food insecurity across all five boroughs.

About the Team:


Our company is dedicated to building tools and systems that empower our Customer Experience team to provide exceptional service. We believe in the power of technology to transform customer interactions and are looking for engineers who are passionate about making a meaningful impact. Join us and help shape the future of customer experience.

The role:


You will report to the Engineering Manager’s squad as a Full Stack Engineer. You will collaborate with 1-2 other engineers in your squad, focusing on developing and enhancing tools and systems that support our Customer Experience (CX) team and improve our customer interactions. You will work closely with Product Managers, Product Designers, and CX specialists to build and optimize solutions that directly impact customer satisfaction and engagement.

This is our current stack:


  • Languages: Javascript, Typescript
  • Frameworks: ReactJS, Redux, Apollo GraphQL, NestJS, NextJS
  • Infrastructure: AWS, Kubernetes, Terraform, MySQL, PostgreSQL, Snowflake, Redis, DataDog, Segment
  • Methodology: Agile
  • Architecture: Service Oriented

Responsibilities:


  • Owning the design and implementation of features within our Javascript stack that engage customers and have a meaningful impact on people’s lives.
  • Iterating on new and existing features to improve user experience and performance.
  • Actively contribute to the adoption of strong software architecture, development of best practices, and new technologies.
  • Improving the maturity of our technical stack with engineering best practices.
  • Being part of the code review process and helping to mentor other engineers.
  • Contribute technically to projects by being a hands-on coder, removing roadblocks, and repairing technical issues.
  • Partner with members of Product, Growth, Marketing, Customer Experience and other teams to continually refine and improve our product in an agile process.
  • Helping to have higher levels of uptime & supporting the on-call rotation that will help the business run 24/7.

Requirements:


  • Experience: At least 4+ years of experience as a Software Engineer with a focus on developing tools and systems for Customer Experience or similar fields. Advanced knowledge of AI within CX is a huge plus.
  • Backend Interaction: Strong understanding of interacting with and building backend REST APIs.
  • Service-Oriented Architecture: Strong knowledge of service-oriented architectures.
  • Proactive Improvement: Ability to proactively identify opportunities to improve systems and processes.
  • Testing: Experience implementing and maintaining unit tests and end-to-end (e2e) tests.
  • Team Environment: Enjoy working in small teams within a fast-paced startup environment.
  • Leadership Potential: Excitement about the opportunity to grow into a leadership role as the company expands.
  • Mobile Apps: Knowledge of mobile app development, such as React Native, is a big plus.

Benefits


💸 Get paid in USD, Crypto, Euro, ARS. Whatever your choice! We use Deel to make things easier for you!🗺 Work remotely: design the life that you want.⛱ Enjoy 15 days of vacation each year from the start date.🎄 16 fully paid Argentinean holidays.🕯 Compassionate Leave: 3-5 days each time the need arises.🐣 Family leave of 12 weeks for primary caregiver and 6 weeks for secondary caregiver, fully paid.🧑‍🏫 Personalized English coach🧘🏻‍♀️Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platformIf you’re interested in this role, please submit your application and if we think you might be a fit, we'll get in touch with you.

Thank you for your time!CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

Life at CookUnity

CookUnity is the first chef-to-consumer platform, connecting a diverse group of talented chefs with food lovers to create an elevated at-home dining experience. On a quest to unlock the world's best food creators and bring their meals to the masses, CookUnity is home to more than 30 of NYC's most talented chefs. Through a weekly subscription, consumers can select from a robust and ever-changing menu of over 200 handcrafted meals that cater to a wide variety of palates and dietary preferences. Believing that healthy food fuels stronger communities, CookUnity contributes to an ongoing partnership and donation with the Food Bank For New York City, the city's major hunger-relief organization working to end food poverty across all five boroughs.
Thrive Here & What We Value1. Empowering Working Chefs, Tripling Their Income, and Supporting Growth2. Fueling Stronger Communities by Partnering with Food Bank For New York City to Combat Food Insecurity Across All Five Boroughs3. Customizable Benefits Platform for Employees4. Generous Amount of CookUnity Credits to Enjoy Our Amazing Meals, Added to Your Account Monthly5. Wellness Perks: Fitness Subsidies to Build a Healthy Lifestyle6. Personalized Spanish Coaching Available for Employees7. Family Leave of 12 Weeks for Primary Caregiver and 4 Weeks for Secondary Caregiver, Fully Paid8. Believing in Investing in Their Own Development9. Health Insurance Coverage10. Stock Options Plan Granted on Day 111. Eligible for BiAnnual Performance Bonus
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