About PartsSource
PartsSource is the
leading B2B e-commerce marketplace for US healthcare, helping healthcare providers to automate the purchasing of MedTech repair parts and services through a modern procurement experience while driving improved cost, quality, and reliability throughout the healthcare supply chain. We are
growing rapidly as providers shift their purchasing toward e-commerce and away from manual processes. We are
uniquely positioned to address key challenges impacting mission-critical operations related to rising input costs, skill shortages, and supply chain disruptions. Bain Capital’s 2021 investment in PartsSource further propels us to realize our Vision: Ensure the quality, safety, and availability of mission-critical assets to improve health outcomes.
Our platform
automates the procurement process enabling the medical equipment service industry in their acquisition, repair and life cycle management of medical parts. The company's cloud software and marketplace technology tools help
over 3,500 hospitals to source on-demand parts and services from over 6,000 OEMs and thousands of repair techs. PartsSource delivers strong value to customers through an “Amazon” like experience featuring preferred pricing, automated ordering, and formulary analytics to benchmark spend and drive greater supply chain intelligence.
From our founding in 2001 as the industry’s first online, fully integrated medical products marketplace, to the creation of our award-winning flagship solution, PartsSource Pro, PartsSource has evolved to become a leader in the digital transformation of the healthcare technology supply chain and indispensable partner to more than half of U.S. hospitals and thousands of equipment suppliers and independent service providers.Bain Capital’s 2021 investment in PartsSource provides capital, expertise, and key partnerships further accelerating PartsSource’s growth.
Bain Capital, one of the world’s leading private multi-asset investment firms with approximately $150 billion in assets under management, seeks to create lasting impact for their investors, teams, businesses, and the communities in which they live.
Location:
Hudson, OH or Charlotte, NC
SUMMARY:
In this role you will Partner with Commercial and Marketing Leaders, along with directly engaging with salespeople to support effective pipeline development, and sales process execution. You will play an instrumental role in developing, implementing, and managing revenue operations programs to increase customer acquisition effectiveness and speed. The Revenue Operations Manager leverages Salesforce, technology, and analytics capabilities to translate data into actionable insights for PartsSource sales teams enabling revenue growth and expansion through targeted selling initiatives. The role monitors and maintains performance metrics for the sales teams, including segment and account performance, strategic initiative performance, sales rep performance, and adherence to sales processes and playbooks. The individual in this role will maintain PartsSource’s advanced sales targeting tools, identifying, and recommending performance improvement initiatives that will accelerate revenue growth. Collaborating with Marketing and Sales Leadership, the individual in this role will push to sales reps and managers customer insights gleaned from careful review of data and customer engagement with marketing content. The Revenue Operations Manager – PartsSource Sales will prepare regular updates for Executive Leadership regarding the performance of the segments and channel(s) that they oversee in support of a high-performance sales culture.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Support sales leadership in strategic planning and execution, leveraging Salesforce data and analytics to inform decisions.
- Serve as the strategic partner for the VP of Sales by delivering valuable insights on sales performance and identify data driven areas of opportunity
- Create Actionable Insights from Analytics
- Collaborate with business intelligence teams to generate in-depth analysis of customer segments, mining for opportunities to expand customer relationships.
- Analyze and segment customers into easily consumable cohorts, with a focus on increasing sales efficiency and effectiveness, while providing guidance to sales managers and reps on customer opportunities to increase revenue and margin.
- Aid in strategic planning at the account level by gathering data, validating accuracy, and presenting findings to the inside sales team for actioning.
- Manage the application of sales targeting tools, and provide feedback to internal stakeholders on ways to strengthen targeting algorithms
- Convert analysis into visual presentations and documents that can be easily consumed by executive teams and less technical staff
- Participate in the development and rollout of new commercial programs and offerings, identifying KPI’s and ensuring mechanisms are in place to capture and report on the effectiveness of programs.
- Identify and implement sales programs that achieve targeted revenue and margin growth
- Provide monthly, quarterly, and annual reporting on the performance of sales reps, initiatives, and accounts.
- Oversee monthly sales variable compensation process ensuring accurate and timely distribution of sales compensation
- Automate routine selling processes and data entry to create efficiencies and improve data timeliness
- Lead data standardization projects that lead to the efficient capture and transfer of data between platforms, including Salesforce.com, marketing automation tools, and data warehouse.
- Conduct ad-hoc analysis projects as needed in support of strategic commercial priorities
QUALIFICATION/REQUIREMENTS:
- High proficiency with Microsoft products with focus on Advanced Excel competencies. PowerBI, SQL, Visual Analytics, Salesforce, Marketing Automation platform experience highly desired.
- Direct experience with inside sales, including a demonstrated history of success
- Well organized, self-starter who eagerly approaches new challenges and looks for opportunities to improve outcomes
- Demonstrates good interpersonal, verbal, and written communication skills
- Ability to manage multiple tight deadlines and deliverables in rapidly changing business environment
EDUCATION/TRAINING/EXPERIENCE:
- Bachelor’s degree required, Master’s preferred in Business, Mathematics, Statistics, Economics, or related field
- 5+ years successful experience in sales, preferred experience leading inside sales teams
- 5+ years experience in Sales Operations or Sales Enablement
- Experience with Business Intelligence applications and methodologies
Who We Want to Meet
- You’re a positive person, ready to serve as an enthusiastic promoter of PartsSource to internal and external clients
- You’re a problem solver, always looking to find ways to work towards a win-win solution
- You’re a strong influencer- able to gain the trust and confidence of leadership teams to drive change
- You don’t settle for the status quo. You’re always improving upon processes and tools to find simpler and better ways to work.
- You’re accountable. You do what you say you’re going to do. And when you mess up- you own it, learn from it, and move on.
Benefits & Perks
- Competitive salary package inclusive of base salary, incentive bonus structure, and equity incentive plan; with a full benefits package (including a 401k match, employer-paid college debt redux, and more).
- An inclusive PartsSource community - work alongside other smart, passionate people
- Growing company investing in and committed to developing the careers of our employees.
- Hybrid work environment where you get the benefits of flexibility, socialization, and productivity
- A chance to revolutionize Healthcare with evidence-based decision-making on the world’s leading Procure-to-Pay platform!
Interested?
We’d love to hear from you and explore the possibilities. Please send us your resume along with an optional cover letter detailing why you’re an excellent candidate.
Diversity Statement
We are an Equal Opportunity Employer committed to building an inclusive and diverse environment where everyone’s individuality is respected, and everyone has an identity. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.Legal authorization to work in the U.S. is required.No Agency or Recruiter submissions will be accepted.
