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America's Auto Auction - Corpus Christi is looking for an outstanding General Manager. The GM responsible for overseeing all aspects of our auto auction operations. You will lead a team of dedicated managers and employees, manage daily operations, and ensure the efficient and profitable running of our auction facility. This is a important leadership role that requires exceptional organizational and communication skills, strategic thinking, and a passion for the automotive industry.Responsibilities:What You Will Do:· Provide strong leadership and direction to the auction team, including sales, administrative and auction operation employees.· Develop and implement strategic plans to achieve sales and earnings targets, increase market share and maximize profitability in coordination with the Senior Leadership Team.· Manage and optimize the auction process, ensuring efficient operations from vehicle intake to sale settlement.· Building and maintain relationships with key stakeholders, including buyers, sellers, commercial accounts, and industry partners to expand the auction’s customer base and drive business growth.· Support end-to-end solutions for all customers in physical auction lanes and on digital formats.· Facilitate customer complaint resolution in a courteous, cordial manner.· Monitor industry trends and competitor activities and be adaptive.· Ensure compliance with all legal and regulatory agencies related to vehicle auctions and local licensing.· Implement and maintain effective inventory management practices.· Oversee company Safety policies.· Develop a highly efficient, customer service-oriented team through ongoing communication, skills training, all while fostering a positive work culture.· Foster a positive, customer-focused, strong morale, high performance team.· Oversee financial performance, including budgeting, forecasting and cost control.· Identify areas of improvement and implement process enhancements.· Review and understanding of monthly financial statements, managing revenue, controllable expenses, and profitability.This auction does approximately $467,000 in EBITDA, 4 lane auction with 20 employees.Requirements· Excellent leadership and team management skills· Proven experience in an upper management role at an Auto Auction· In-depth knowledge of physical car auction processes, market dynamics and industry trends.· Solid understanding of financial management principles, budgeting and revenue generation.· Proficiency in using auction management software, CRM systems, and other related tools.· Strategic thinker with strong analytical and problem-solving abilities.· Exceptional communication and interpersonal skills, with the ability to motivate and inspire.· Excel in a fast-paced, high-energy environment.· Detail oriented, forward thinking, sales and customer centric focused.
