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Patient Care Coordinator

Tryon Medical PartnersGastonia, North Carolina, United StatesOnsite
This job is no longer open

Patient Care Coordinator


General Job Summary: 

The Patient Care Coordinator is responsible for insuring the physician’s plan of care is accurately completed in a timely manner. Duties include coordinating and insuring completion of the referrals with physicians, hospitals and other community services, scheduling patients for follow-up visits, assisting patients with questions and concerns related to delivery system access.

Primary Job Responsibilities/Tasks may include, but not limited to:


(This is a full time position that will support our team at Gastonia Monday to Friday 8 am to 5 pm)

Patient Coordination responsibilities include:


  • Obtains ancillary results on all physician orders in a timely manner.
  • Obtains referring provider clinic notes on all referred patients in a timely manner.
  • Responsible for obtaining and documenting authorization requirements from insurance carriers for any scheduled referrals/procedures.
  • Work at different Tryon office locations as needed.
  • Monitor and check assigned Athena boxes and other assigned boxes for coverage.
  • Other duties as assigned.

Clinic Support responsibilities include:


  • Assembles patients’ health information including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans.
  • Ensures all related reports, labs and demographics are sent to the outside facility prior to their appointment.
  • Reviews to ensure all forms are completed, properly identified, and signed and that all necessary information in the EHR.
  • Communicates as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information.
  • Obtains lab/X-ray reports, hospital notes, referral information, etc.;
  • Verifies insurance coverage and patient demographics;
  • Updates charts to ensure that information is complete and filed appropriately.
  • Ensures timely delivery of outside mail and communication to the physician

Requirements


Education:


  • High school diploma; some college preferred

Experience:


  • Minimum of one-year medical office or healthcare facility experience
  • E.H.R. and Scheduling experience
  • Experience serving customers in person and on the phone

Physical Requirements:


  • Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
  • Must be able to lift and support weight of 35 pounds.
  • Ability to concentrate on details.
  • Use of computer for long periods of time.

This job is no longer open

Life at Tryon Medical Partners

As an independent practice, the difference is personal. The physicians of Tryon Medical Partners joined forces because we share a core belief: the patient-doctor connection is the foundation for better health. This is the reason we are an independent practice. It allows us to remain true to our principles, while delivering better care rooted in stronger relationships. What are the benefits of choosing an independent practice? Value ? We are able to practice medicine and conduct business nimbly and efficiently, with fewer layers of bureaucracy in our way ? or our patients?. Transparency ? As a leaner organization, we are in direct contact with our patients and partners. Keeping it personal means serving with integrity and accountability. Choice ? In the changing world of healthcare, consolidation has become the new normal, and options are shrinking. We created an independent practice because we believe more choices should be available to everyone. Better health comes from having more than a healthcare provider. It takes a healthcare partner.
Thrive Here & What We Value1. Patient-Centered Care2. Collaboration and Teamwork3. Continuous Learning and Development4. Professionalism and Accountability5. Compassion and Respect for All Patients6. Supportive Management Team7. Positive Work-Life Balance8. Respect for All Individuals9. Primary Care Team Involvement10. Emergency/Triage Role
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