Description
The Account Executive will be the main liaison between the customer, facility, and operations staff and is responsible for the production, planning, and maintenance of trade shows or events as assigned by the supervisor.
Essential Job Duties
- Consultation and preparation of floor plans
- Communication and coordination with facilities
- Establish and communicate deadline dates that are acceptable both to the customer and to Shepard via the Critical Path
- Manage graphic and structural design process to fit within client budget
- Preparation and distribution of exhibitor service manuals
- Orchestrate show planning to ensure all details of the show are communicated with operations prior to the move in of an event
- Preparation of an invoice to be given to the client on site; ensure all items have been properly billed to the client per the contract
- Periodical contact with the client throughout the year to continue the relationship between Shepard and the client and discuss areas for Shepard improvement and innovation
- Aid sales in the rebooking steps immediately following the execution of the contract including finding ways to extend the agreement without the bid process
- All other duties as assigned
Requirements
- Strong written and verbal communication as well as organizational skills
- Excellent responsiveness and ability to balance multiple accounts
- Ability to meet deadlines within a fast-paced environment
- Proficient in Microsoft Outlook, Word, and Excel
- Bachelor’s Degree preferred; equivalent experience may be exchanged for formal education
- Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusive, and Teamwork
- Ability to perform as a responsible ESOP owner by making daily decisions to benefit the client and the company
- Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service program
Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, veteran status, or other non-merit factor. All employment decisions are made based on business need, job requirements and individual qualifications, and merit.
