Your Career
Being an Inside Sales Representative (ISR) is challenging but equally rewarding. As an ISR, you will have the opportunity to be a key contributor to Q’s sales pipeline and revenue growth through lead qualification. To fit in this role, you must be personable, willing to ask questions, always learning, have a strong work ethic, persistent, and coachable. You are confident in your abilities, not afraid to take creative risks, and enjoy the daily interactions that come with a sales role. Being part of our organization means you will be surrounded by amazing, smart and hardworking teammates.
Your Impact
- Direct Sales Qualified Leads (SQL’s) to a specific Sales District with high efficiency and prioritization
- Market the company’s products and/or services via telephone and email, often cold-calling leads to gauge interest and create opportunity
- Generate prospective customers through cold calling and lead qualification from Marketing programs and promotions
- Follow up on pre-qualified leads with the sales team to ensure they are processed timely and lead to pipeline creation
- Document all activities and customer interactions in Salesforce.com
- Set appointments for both Field and Inside Sales Representatives, Account Executives, and prospective clients
- Identify client needs, provide guidance and information around our products and services with the goal of increasing customer satisfaction
- Build long-term relationships with clients, partners, and internal stakeholders
- Seek and develop new business opportunities in the market
- Stay up-to-date with new products and services, including capabilities and pricing, and on cybersecurity industry trends
- Be a high energy individual with a strong desire to achieve top results with a dependable, positive “can-do" attitude over the phone and in person
- Consistently meet or exceed metrics set by leaders and managers
- Work alongside the various teams on Product and Services Renewals
Your Experience
- Previous work experience in inbound and outbound calls and inquiries
- Ability to understand technical concepts, possess enthusiasm for technology and to articulate clearly to all levels of technical aptitude
- Ability to adapt quickly to a fast-paced environment
- Proven work experience as a Business Development Representative, Inside Sales Representative, Sales Account Executive or similar role
- Hands-on experience with multiple sales techniques (including cold calls)
- Track record of achieving sales quotas
- Experience with CRM software (e.g. Salesforce)
- Familiarity with MS Excel (analyzing spreadsheets and charts)
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- Ability to deliver engaging presentations
- BS degree or equivalent amount of experience or equivalent military experience required
50000.00 To 60000.00 (USD) Annually
