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Senior Platform Engineer I - Observability & Monitoring

SpotOnKrakow, PolandOnsite
This job is no longer open

At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.  
Recently, SpotOn was:

  • Named one of Fast Company’s Most Innovative Companies of 2024
  • Awarded Great Places to Work and Built In’s Best Workplaces for the third year in a row
  • Selected as the Best Overall Restaurant POS by NerdWallet 
  • Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together. That’s where you come in. 

The ideal candidate will be able to:


  • Create and maintain central services and tools for product teams to successfully enable observability and monitoring for their applications
  • Create and maintain Cloud Infrastructure with an Infrastructure-as-code approach
  • Work with development teams to create and establish proper observability standards
  • Develop and maintain data streaming technologies across the company's product range
  • Participate in on-call activities as needed or assigned
  • Support and educate product development teams
  • Seek continual improvement in business and technical processes

What skill are we searching for?


  • At least 4+ years of programming experience (Python, Golang, or similar)
  • Infrastructure as code experience (Terraform preferred)
  • Experience building and maintaining Observability & Monitoring solutions
  • Experience building and supporting cloud applications and resources in AWS
  • Experience building and running production workloads in Kubernetes
  • At least 3+ years working with DevOps methodologies
  • At least 3+ years working, supporting, and building web applications
  • At least 3+ years of supporting production systems in the cloud
  • Strong independent troubleshooting skills
  • Self-driven and takes pride in doing things well
  • Strong communication skills to work with and support product development teams
  • Excellent command of written and spoken English (min. B2 level)

Perfect candidate also has:


  • Experience with Observability & Monitoring tools (Grafana, Datadog)
  • Experience with OpenTelemetry standards and technologies
  • Experience in writing and/or supporting Django, Flask, or similar web frameworks
  • Knowledge of GitOps
  • Proficiency in data streaming technologies and message brokering systems (Kafka, Spark)
  • Knowledge of the CNCF landscape including Kubernetes, Helm, Helmfile, etc.
  • Familiarity working in a compliance-oriented environment (PCI, SOC2)

Here’s a bit about what we have to offer:


  • Hybrid work model in Cracow, flexible
  • Competitive pay: 20000 - 26500 PLN net on B2B; 17500 - 22000  PLN gross on CoE
  • Training budget 3500 PLN gross per year
  • Access to e-learning platforms (O’Reilly)
  • Fully paid private healthcare in LuxMed
  • Access to the Worksmile platform with a monthly top-up 
  • Company free breakfasts/lunches in the office once a week
  • Group English classes with a native speaker
  • New Macbook Pro, 4K monitors or whatever tools you need
  • Flexible working hours
  • New, modern, bright and comfortable office space in the city centre 
  • A lot of free parking spots around the office
  • Access to the company’s library
  • Great working atmosphere
  • Chill out room with a PlayStation and games
  • Free snacks and beverages in a kitchen
  • Company parties and social activities
  • Employee referral program
  • Relocation Package within Poland

The controller of your personal data included in your job offer and others collected during the recruitment process is SpotOn Poland spółka z ograniczoną odpowiedzialnością with its registered office in Kraków, Aleja 29 listopada 20, 31-401 Kraków, e-mail address: poland-rodo@spoton.com. We will process your personal data for the purpose of current or, if you voluntarily agree, also future recruitment processes. More information about how we proccess your data, including the basis for processing and your rights in relation to the processing, can be found on our website: https://pl.spoton.com/privacy-and-cookies-policy.Administratorem podanych danych osobowych, w tym danych zawartych w dokumentach aplikacyjnych i zebranych w toku procesu rekrutacji, jest SpotOn Poland Sp.

z o.o. z siedzibą w Krakowie (ul. Aleja 29 listopada 20, 31-401 Kraków; adres e-mail do kontaktu: poland-rodo@spoton.com. Dane osobowe będą przetwarzane w celu realizacji obecnych lub – jeżeli wyrazisz na to dobrowolną zgodę – także przyszłych procesów rekrutacji. Więcej informacji o tym, jak przetwarzamy Twoje dane, w tym także informacje o podstawach prawnych przetwarzania oraz o prawach przysługujących Ci w związku z przetwarzaniem danych, znajdziesz na stronie: https://pl.spoton.com/privacy-and-cookies-policy.SpotOn is an equal employment opportunity employer.

Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.SpotOn is an e-verify company.

This job is no longer open

Life at SpotOn

SpotOn Transact LLC (SpotOn) is a cutting-edge payments and software company redefining the merchant services industry. We bring together payment processing and a robust software solution, giving merchants richer data and tools that empower them to market more effectively to their customers. The SpotOn platform offers the most comprehensive tools for SMB's including payments, marketing, reviews, analytics and loyalty. SpotOn was founded in 2010 as a loyalty and marketing software platform. In 2017, the company was acquired by SpotOn Transact, LLC., allowing us to integrate payment processing into the SpotOn platform and provide merchants with an end-to-end business solution. Payment Processing. Customer Engagement Tools. No Fuss.
Thrive Here & What We Value1. Onsite work in the new modern, comfortable office space in Krakow2. Access to Worksmile platform with a monthly topup3. Company free breakfasts in the office once a week4. Free snacks and beverages in a kitchen5. Flexible working hours6. Employee referral program7. SpotOn is an equal employment opportunity employer8. Monthly cell phone and internet stipend9. Company parties and social activities
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