Are you an experienced leader with a passion for transportation and public service? Our client, M1 Rail, the operator of QLine Detroit, is looking for a dedicated Operations Supervisor to join their dynamic team and oversee the daily streetcar operations. If you are a motivated individual with strong supervisory skills, we want to hear from you!
Key Responsibilities:
- Leadership & Supervision: Interview, hire, coach, and guide the performance of Operators and Utility Operators. Provide constructive feedback and collaborate with management to ensure continuous improvement.
- Operations Management: Plan, schedule, and direct daily streetcar operations. Coordinate with internal departments and external entities to manage incidents, accidents, emergencies, road conditions, adverse weather, detours, and schedule changes.
- Safety & Compliance: Ensure adherence to federal, state, and M-1 safety regulations. Identify workplace hazards and enforce safety precautions. Participate in accident investigations and initiate required reporting.
- Streetcar Operation: Operate the streetcar in both revenue and non-revenue service as required—guide and train employees on proper procedures and protocols.
- Administrative Duties: Accurately record events and activities in appropriate systems. Notify management of operational problems and coordinate solutions. Complete all other job-related duties as assigned.
Required Skills & Experience:
- Supervisory Experience: Minimum of three years in a supervisory role preferred.
- Motivational Leadership: Ability to inspire and supervise team members.
- Technical Proficiency: Skilled in Microsoft Office and quick to learn new software.
- Safety Knowledge: Thorough understanding of occupational hazards and safety precautions.
- Communication Skills: Excellent report writing and clear, effective communication using tact and diplomacy.
- Team-Oriented: Demonstrated leadership in a team-focused environment
Education, Licensing, and Certifications:
- High School diploma or equivalent
- Minimum age of twenty-one (21) years
- Valid Michigan driver’s license and Michigan Commercial Driver’s License (CDL), Class B with P endorsement
- Successful completion of the Streetcar Operator Training Program
- Periodic re-certification on Standard Operating Procedures, rules, and hands-on proficiency
- Current Department of Transportation (DOT) medical certification
M-1 Rail is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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