Pro-Vigil is seeking an Accounts Receivable Collection Specialist as part of our Accounting Operations.
In this role, you will:• Review status of delinquent accounts that appear on the monthly aging report and initiate collection action to resolve unpaid balances.• Support internal and external customers with inquiries and concerns regarding current or former accounts.• Responsible for monitoring and maintaining customer past due accounts – Making outbound collection calls to delinquent accounts effectively, meeting department standards. • Other duties include but are not limited to: updating and adding customer information, emailing billing statements and invoices, reviewing payment history, calculating and recommending customer credit memos.• Work closely with Account Receivable Department to ensure tasks are completed in a timely manner. • Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions online• Perform moderately complex initiatives to resolve client concerns, ensuring issues are addressed while maintaining a level of exceptional service and maintaining internal company requirements and standards.• Ability to work effectively with all levels of management, exercising discretion and independent judgment while performing duties with limited supervision.• Interact with internal and external customers to respond to the raised concerns, as well as determine appropriate course of actionCompensation:• Starting rate $20.00 per hourTraining and Schedule:• Required Qualifications:• Supervisory ResponsibilityThis role will not have direct reports or supervisory responsibility.Work EnvironmentPhysical DemandsThe physical demands described here are representative of those that must be met by anemployee to successfully perform the essential functions of this job.Position Type and Expected Hours of WorkThis is a full-time hourly position. TravelNo travel is expected for this position.*Please note this job description is not designed to cover or contain a comprehensive listing ofactivities, duties or responsibilities that are required of the employee for this job.
Duties,responsibilities and activities may change at any time with or without notice.
20.00 To 20.00 (USD) Annually
