Who We Are
Mockingbird is a DTC-first baby gear brand known for understanding today’s parents, creating thoughtfully designed products, and providing above & beyond customer service. In a sea of old school baby brands, we’re proud to stand out, offering families not just better products but also a better overall experience.Our flagship product is our Single-to-Double Stroller, an everyday stroller that offers unparalleled flexibility, and can be paired with our complimentary stroller accessories. After years of innovative design & engineering and in-depth consumer testing, we launched our second major product, the 2-in-1 High Chair, which rapidly became one of the most popular high chairs on the market.
Our vision is for families to be able to rely on Mockingbird through parenting stages and milestones – from newborn to toddler to child, from first strolls to first food and more – a brand parents could never imagine living without.While humility is in our team’s DNA, we feel extremely proud of how much parents and top baby gear experts alike praise our products. We’ve received over 10,000 5-star customer reviews, we’ve been honored with awards & recommendations from the likes of Wirecutter, Forbes, and Babylist, and we hear from Mockingbird families every day how much our products mean to them (we actually have a whole Slack channel that’s just screenshots like this, this, and this)!As a team, we’re scrappy, independent, and entrepreneurial, while also being strategic, methodical, and highly collaborative.
We’re extremely thoughtful, caring, and supportive of our customers, and perhaps even more so of each other. We’re thrilled with how far Mockingbird has already come, but we’re invigorated by the thought of how much room we still have to grow. And that's where you come in…
What You’d Be Doing
As a Product Engineer at Mockingbird, you will take ambiguous challenges head-on and work with a multidisciplinary team and international partners to develop solutions that advance the product and business without compromising our customers' experience. You will work collaboratively with internal and external partners to help prototype concepts, design/build fixtures/tooling/jigs, evaluate construction/manufacturing techniques, and support fabrication of assemblies, parts, and tooling.Using your broad experience and creativity, you will engage in a variety of product challenges and explorations, including material selection and design, manufacturing strategies, packaging, customer use/abuse, product safety, quality, regulatory/standards, new product design, and support of sustaining product categories.
The role will lead sustaining engineering projects, including root cause analysis and communication with vendors/quality in design of experiments. You will also be a key player in Mockingbird’s engineering product documentation process.Specifically, your responsibilities in this role would include:
- Own design and support development of products and subsystems through a Phase Gate style Product Development Process
- Work collaboratively with the product development, quality, operations, supply chain, marketing, and customer support teams to ensure the successful development of customer-focused concepts and solutions
- Perform root cause analysis, collaborating with the broader team and supplier network to drive towards solutions, and assist with the creation of validation and test parameters (design of experiments)
- Support the creation of engineering metrics and documentation - throughout the development process - including designing and building 3D Parts and Assemblies, 2D drawings, specification documents and BOM’s
- Support the ongoing development of internal Engineering Documents and Change Management Processes, with a clear path to owning these processes.
- Partner with product development team to lead engineering/design projects; create design decks and provide guidance on timelines and deliverables
- Collaborate with our global network of suppliers throughout development phases to ensure quality and performance
- Champion the advancement and evolution of our strategic partners through new processes, constructions, materials, etc.
- Travel internationally to work directly with our partners - Travel ~10-15% of the time
What We’ll Be Looking For
The right candidate will be a self-starter, team player, and excellent communicator in a virtual/remote environment. You are open-minded, break ideas into their component parts, and use first principles thinking to land on viable solutions. You enjoy the collaborative creative process, questioning the way in which things currently work and proposing/proving out new and improved methods. The iterative design process is part of your toolkit, and you understand it takes focus/patience to develop an idea.
You sweat the details because you want to help deliver solutions that exceed our customer’s expectations.Specifically, you have the following experience:
- Bachelor’s degree in Mechanical, Manufacturing, or Industrial Engineering or equivalent industry experience
- 5-8 years experience in a product development/design team environment
- Experience in GD&T, assembly tolerance stack up analysis, PPAP process, Capability studies (CPK)
- Knowledge and comfort in 3D CAD, Fusion 360, Solidworks, FEA
- Experience with core manufacturing methods including: injection molding, tube bending/cutting, metal sheet forming/bending/stamping, manual/automated welding, cut & sew, component and final assembly
- Experience with product development with Contract Manufacturers, including collaboration on design for manufacturing and assembly
- Experience with product development processes - Phase Gate, Agile or otherwise
- Familiarity with PLM and ECN Processes
- Ability to multitask and manage your projects and timelines
- Comfort with autonomy, managing competing priorities, and working in a fast-paced and ever-changing environment
- Willingness to sprint on projects requiring extended hours with the reward of schedule flexibility
- High motivation to learn & contribute to both processes and product development systems
- Ability to articulate engineering decisions as well as being able to present to cross-functional teams and leadership
- Preferred, not required: Experience with US regulatory requirements; Toy, Juvenile, ASTM, CPSC, JPMA and/or equivalent technical regulatory industry experience
Why We Think You’ll Like It Here
- We’re a certified Great Place to Work! Through an anonymous, third-party survey, 100% of our employees said Mockingbird is a great place to work.
- We’re a fully remote company which means you get to work where you want (within the United States) during the hours that make the most sense for you and your family. We deeply value and encourage work/life balance.
- Despite working remotely, we prioritize building camaraderie across the company and having fun together. We hold monthly company social events, optional monthly 1:1 coffee chats, and in-person company retreats. We never miss a chance to celebrate birthdays, work-a-versaries, and every other life milestone.
- You’ll be empowered to truly make an impact on our business and on Mockingbird families. We’ve fostered a culture that promotes healthy debate and prioritization of the best ideas, rather than hierarchy and ego. If solving problems with a group of bright individuals is what gets you out of bed every day, you’ll love it here.
- We also support our team members with thoughtful benefits and perks including:
- Comprehensive medical / dental / vision coverage
- Equity for every full-time employee
- Unlimited Paid Time Off, including a minimum of at least 15 days off per year
- 16 weeks of 100% paid Parental Leave for all team members who welcome a child into their family (whether through birth, adoption or foster placement), with an additional option for 4 weeks of unpaid leave and a Shadow Return week. Read more about our Parental Leave Policy here!
- Family planning support through a complimentary Kindbody membership and medical plans that include coverage for fertility treatment and reproductive technology (fertility drugs, artificial insemination, IVF, and others)
- 401(k) with no waiting period
- Quarterly wellness stipend and annual work-from-home stipend
- Discounted memberships to the Peloton app and OneEleven (financial wellness), plus 12 free virtual therapy sessions a year with Talkspace
- Family & friends discount on Mockingbird products, plus free products for yourself when you join
