Description
ob reference code: PRO149
Position name: Tanium Engineer
Location: In office, Hybrid.
About the company:
Protera is a Great Place To Work® Certified™ in India .Protera Technologies, is a global Total IT Outsourcing Services Provider for SAP-centric organizations. The Company was formed in the mid-90s to provide comprehensive end-to-end IT solutions for customers with SAP in the core of their IT resources. Protera Technologies has capitalized on its unbeatable experiences with SAP to evolve into a pioneer of end-to-end total IT Outsourcing global solutions that covers all IT needs of an organization.
Since its founding in 1998, Protera Technologies is committed to enabling constant change while improving quality and reducing total cost of ownership for all IT resources of an SAP centric organization.
Vision:
Protera envisages to be the premier on-demand operational platform supporting all IT needs for SAP centric organizations.
Mission:
The company aims to deliver the best forward-thinking ITO Services Platform empowering organizations to leverage IT to drive business growth and efficiency gains.
Values:
- Impact: Create intentional and meaningful interactions to improve, innovate and inspire.
- Curiosity: Stay curious about the evolution and journey of each other.
- Authenticity: High integrity individuals working together for the greater good.
- Celebration: Of our work, our people, our clients, our traditions, and our communities.
To know more about us you can visit our website www.protera.com.
Requirements
- Plan, schedule, and execute operating system patching across cloud infrastructure. Ensure timely application of patches to mitigate security vulnerabilities.
- Continuously monitor systems for compliance with patch management policies. Generate reports on patch status, compliance, and any issues encountered during the patching process.
- Diagnose and resolve issues related to patch deployment and system performance post-patching. Work closely with support and development teams to address any disruptions caused by patches
- Collaborate with peers and prepare routine operational metric reporting of key process indicators
- Collaborate with peers on Automation Continuous Improvement (what can we automate next?)
- Maintain comprehensive documentation of patching processes, schedules, and compliance reports. Ensure documentation is up-to-date and accessible for audit purposes.
- Continuously improve the patch management process to enhance efficiency and reduce downtime. Review system performance and efficiency; conduct bottleneck evaluation to identify performance issues and make data-driven recommendations for improvement
- Perform activities related to install, configuration, and management of traditional and cloud patching as it relates to Tanium, Azure, AWS, GCP, and VMware Platforms
- Interact with company personnel at all levels and across all business units to capture business drivers; strong customer / client focus, with the ability to manage expectations appropriately, to provide a superior experience and build long-term relationships
- Collaborate with the team and stake holders to provide and acquire information and to build consensus regarding project direction.
Required Qualifications
- 3-5 years of relevant work experience
- Strong knowledge of operating systems (Linux, Windows) and their patching mechanisms.
- Professional experience as a Security Engineer, Infrastructure Engineer or Network Engineer; familiarity with at least one other discipline, and interest in growing in the remaining disciplines
- Experience administrating, monitoring and patching a broad array of Windows/Mac/Linux endpoints including third party software, configurations and troubleshooting.
- Administrative experience with AWS, Azure and/or GCP – specifically server/instance lifecycle (build, manage, patch, tune, decom)
- Basic Network troubleshooting skills (subnetting, routing, DHCP, firewall rules)
- Experience with scripting languages (e.g., Python, Bash, PowerShell).
- Experience working as part of a collaborative, cross-functional, modern engineering team.
- Hands-on and management experience specific endpoint security and patching tools
- Experience with physical/virtual infrastructure, network, or security troubleshooting and remediation.
- Experience installing, patching and upgrading applications and performing system maintenance.
- Experience on delivering a service and providing recommendations on Strategy and process design for continuous enhancement and deliverability.
- Experience with ITIL best practices with Incident, Problem, Release, and Change Management within ServiceNow or other ITSM systems.
Preferred Qualifications
- Hands-on and management experience specific endpoint security tools: Tanium
- Familiarity with debuggers, runtime analysis, library systems, compiled programming, and software update tools.
- Prior engineering experience in endpoint security solutions to include and not limited to (EDR)Endpoint Detection & Response, File Integrity Monitoring, Device Management, Vulnerability Management etc.
- Experience with automation tools (e.g., Ansible, Puppet, Chef). Experience supporting a 24x7 production environment.
- SUSE Certified Administrator
- Red Hat Certified System Administrator
- Azure Administrator Associate
- GCP Associate Cloud Engineer
- AWS SysOps Administrator or Solutions Architect Associate
- Tanium Certified Operator
Benefits
- Work from Home set-up
- Comprehensive medical benefits
- Gratuity, PF, EPS and Bonus, NPS
- Shift Allowances
- On-call Allowance
- Health and wellness Allowances
- Learning and Development Allowances
- No question asked certification policy
- Certification Bounty Bonus
