SUMMARY:
Under general supervision, provide daily customer support to clients within your assigned territory. Proactive reach out to clients to ensure a smooth flow of information regarding kits, sample, reports, and other client needs. You will perform other related duties, as required.
QUALIFICATIONS:
- Bachelor’s Degree in a Life Sciences discipline required.
- Experience:
- 2+ years of demonstrated successful sales experience with a preference in NGS, molecular diagnostics, or genetics.
- Proficient with Microsoft Office suite including Word, Excel, Outlook, OneDrive, and Teams.
- 2+ years of experience working with a CRM; Salesforce experience a plus.
DUTIES AND RESPONSIBILITIES:
- Handles and qualifies all inbound leads.
- Conducts sales discovery with prospects through cold calls, emails, social outreach, and networking to determine their pain points.
- Works with assigned regional account executives to prospect target list and set up meetings.
- Assists in presenting/demonstrating the value of the products & services to prospective clients.
- Manages own sales pipeline by updating all activity in CRM.
- Identifies opportunities for process improvements within the Inside Sales Department.
- Builds trusting relationships with key stakeholders.
- Delivers relevant marketing content to prospects.
- Collaborates with sales executives to meet the company’s targets.
- Demonstrated experience working in a goal-focused and metrics-driven environment.
- Research potential prospects and helps create a target list.
- Adheres to Code of Conduct as outlined in the Baylor Genetics Compliance Program
- Performs other job-related duties as assigned.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Frequently required to sit
- Frequently required to stand
- Frequently required to utilize hand and finger dexterity
- Frequently required to talk or hear
- Frequently required to utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
EEO Statement:
Baylor Genetics is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender identity, veteran status, disability, genetic information, pregnancy, childbirth, or related medical conditions, or any other status protected under applicable federal, state, or local law.
