HMPG
Location: 4400 Papa Joe Hendrick Blvd, Charlotte, North Carolina 28262
Hendrick Performance Group Title Specialist
POSITION SUMMARY
This role is responsible for preparing tax, title and legal transfer documents on vehicle sales for Hendrick Performance Group.
ESSENTIAL DUTIES & RESPONCIBILITIES
- Verify check, cash and contract funds
- Prepares tax and title documents on a timely basis
- Submits legal transfer documents to DMV on a timely basis
- Processes paperwork on a timely basis
- Maintains files of tax and legal transfer documents
- Maintain schedules
- Builds relationships and communications with dealership personnel, accounting managers and HAG
- Process and assign all titles received
- Process title work with OLRS or DMV in a timely manner
- Prepare out of state title work within priority guidelines
- Prep allocated number of deals a day for processing
- Key OLRS report, checks and journal entries daily as needed
- Expedite duplicate title process as needed
- Track and/or investigate outstanding titles
- Reconcile schedules weekly
- Actively research any outstanding issues that prevent you from completing any of the above
- Pull titles, mail plates and copy title work as needed
- Process/maintain dealer plates and temporary markers
- Prepare Service Loaners – maintain tags
- Assist with DMV Enforcement and Floor Plan Audits
- Attend weekly department meetings
POSITION QUALIFICATIONS
- Accuracy - Perform work accurately and thoroughly.
- Accountability - Accept responsibility and account for his/her own actions.
- Communication, Oral - Ability to collaborate effectively with co-workers, supervisors and managers all having varying degrees of education and background.
- Communication, Written - Demonstrates an ability to communicate in writing clearly and concisely.
- Ethical - Demonstrate conduct conforming to a set of values and accepted standards.
- Organized - Demonstrates being organized or following a systematic method of performing a task.
- Honesty / Integrity - Truthful and be seen as credible in the workplace.
- Reliability - Demonstrates being dependable and trustworthy.
- Detail Oriented - Pays attention to the minute details of a project or task.
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
- Detail Oriented - Ability to pay attention to the minute details of a project or task.
SKILLS & ABILITIES
Education:
High School Graduate or General Education Degree (GED): Required
Experience: 5 plus years of experience in basic vehicle titling and/or DMV experience in a high volume environment desired.
Computer Skills:
Proficient in Microsoft Office and related applications.
Other Requirements:
Ability to exercise initiative and resourcefulness. Ability to establish and maintain effective working relationships with others. Knowledge of professional office practices. Knowledge of operating general office equipment. Ability to exercise independent judgment and discretion. Ability to work with limited supervision. Ability to understand and carry out moderately complex oral and written instructions, prioritize work and meet time restraints.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visithttps://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.
