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Head of Product Design, UX

SocureRemote
This job is no longer open

Predictive analytics and machine learning power Socure’s groundbreaking technology and fuel our mission to verify 100% of good identities in real time and completely eliminate identity fraud on the internet.
Socure is the world leader in digital identity verification and fraud prevention. Our recent awards include Forbes 2022 America’s Best Startup Employers, The Forbes Cloud 100, The Deloitte Technology Fast 500, and Inc. 5000’s fastest growing companies. Listen to why some of the world’s top technology investors see the enormous, transformative potential in Socure’s mission and products: https://www.youtube.com/watch?v=ifM9_jPQCv8

Job Summary:


We are looking for a visionary Head of Product Design to steer the creative direction of our B2B Identity Verification SaaS products. The ideal candidate will combine exceptional design skills with a deep understanding of digital products to enhance user satisfaction and drive business success.

Job Duties:



  • Use Design to influence strategic decision making, communicate strategic concepts, and facilitate understanding

  • Foster divergent design thinking and shepherding radical ideas that can truly evolve products and organizational transformation 

  • Manage a Design team effectively along with the Design/UX backlog with clear priorities outlined for the quarter/specific sprint using tools like JIRA. Report status of the work in progress to stakeholder leadership through Monthly Business Reviews.

  • Drive and evolve  the Design and UX discovery process to uncover needs and insights through UX research activities such as contextual inquiry, journey mapping, and competitive analysis to inform the design solutions.

  • Create intuitive user interface designs while insisting on highest standards and defend these designs successfully in reviews with stakeholders in product, engineering and GTM leadership across the org.

  • Write effective documents such as a one-pagers outlining UX milestones to improve CSAT or NPS scores, collaborating with cross-org partners.

  • Discern repeating patterns to recommend common UI services that can be leveraged across products.

  • Help up-level the team with Design, UX skill training, sharing best practices on scaling impact, and hosting team events to build an inclusive culture.

  • Develop and present user flows, wireframes, and prototypes to communicate concepts and align stakeholders on proposed design solutions.

  • Conduct and oversee formative Design and UX research to shape design decisions and measure the effectiveness of designed solutions.

  • Ensure that what is designed and released is of the highest quality, is well-tested and enhances the overall user experience.

  • Stay ahead of developments in the Identity,  UX and Design space, and use this deep expertise as an input to help craft the north star strategy for products with a path to incremental transition from current state.

Minimum Job Requirements:



  • Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.

  • 10+ years of experience in product design or UX.

  • 5+ years of experience leading design projects and managing people or teams.

Preferred qualifications:



  • Master's degree in Design, Human-Computer Interaction, Computer Science, or a related field.

  • 7 years of experience working in a complex, cross-functional organization.

Salary Disclosure:


Base Salary range: $230,000 - $280,000


This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job related factors. Socure's compensation and rewards package for full time roles includes a market competitive salary, equity,  comprehensive benefits, and, for applicable roles, commissions plans or an annual discretionary performance bonus. Socure is all about encouraging people to push the boundaries of what’s possible through top-tier performance, innovation, ownership, and shared expertise.We empower excellence by providing great perks and benefits to both our fully remote employees in North America and our hybrid teams in India.To learn more, check out Socure’s Career Page: https://www.socure.com/company/careersSocure is an equal opportunity employer and value diversity of all kinds at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how our work is changing the world, check out these articles and videos:



  • Socure is Forbes' 2022 Best Startup Employer: https://bit.ly/3fbNw8S

  • Socure Accelerates Onboarding for 50+ Crypto, Neobanks, and More: https://bit.ly/3dwN2K7

  • Socure's Impact on Financial Inclusion: https://www.youtube.com/watch?v=Y6nBc6s1wsU

  • Socure's Impact on Fraud Prevention: https://www.youtube.com/watch?v=M46UG8QyKe4

  • Archives & Press Releases: https://learn.socure.com/about/press-release

This job is no longer open

Life at Socure

Socure is the leader in digital identity verification technology for Day Zero and beyond. Its predictive analytics platform applies artificial intelligence and machine-learning techniques with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet to verify identities in real-time. The company has more than 350 customers across the financial services, gaming, telecom, and eCommerce industries, including three top five banks, six top 10 card issuers, three top MSBs, multiple tier one payroll providers, the top credit bureau, and over 75 of the largest and most successful fintechs such as Varo Money, Public, Chime, and Stash. Socure recently received numerous industry awards and accolades including being named to “Forbes America’s Best Startup Employers 2021,” awarded “Best New Technology Introduced over the Last 12 months – Data and Data Services” at the 2020 American Financial Technology Awards (AFTAs), ranked number 70 on Deloitte’s Technology Fast 500™, listed as a Gartner Cool Vendor, recognized by Forbes as one of the “Top 25 Machine Learning Startups to Watch,” named to CB Insights: The Fintech 250, and awarded Finovate’s Award for Best Use of AI/ML, to name a few.
Thrive Here & What We Value1. Remote first work environments with remote office stipends via DeskPass2. Unlimited paid time off with mandatory minimums3. Deeply discounted health, vision, and dental benefits4. Company-wide off-sites (e.g., Vegas trip)5. MacBook Pro delivered to your door6. Recurring monthly stipend for home office supplies like a monitor, lamp etc.7. Annual education stipends8. Monthly health and wellness stipend for gym memberships (e.g., hydrow, Peloton)9. 401k match10. Generous compensation packages in cash and equity
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