Maintenance Technician

RESPONSIBILITIES

:

• On call 24/7 to respond to all emergency and non-emergency issues at the facility.
• Responsible for effective cost management associated with maintaining the facility, equipment and furnishings.
• Assist in developing facility operations and maintenance policies, procedures, and work instructions.
• Direct performance of work assignments and review work to be conducted with contractor and verify work has been completed as directed.
• Provide vendor escort to work area and oversee vendor while on premises.
• Provide direction to contractor on facility health and safety requirements prior to commencement of work.
• Review maintenance management system to schedule preventive and on-demand work.
• Develop and maintain energy management system to ensure efficient cost-effective operations.
• Schedule and assign contracted personnel to complete all maintenance in accordance with established intervals.
• Evaluate contractor performance and provide recommendations to senior management.
• Provide weekly reports to department heads on facility condition, assessments, project work, and specific goals for the reporting period.
• Maintain on hand inventory to ensure adequate materials are available to meet maintenance goals.
• Develop short- and long-term facility utilization plans that assure cost efficient facility operations and minimize/eliminate unplanned infrastructure and critical systems downtime.
• Generate work orders for timely completion of maintenance requirements.
• Initiate safety compliance program with contractors and enforce as necessary.
• Obtain knowledge of all facility Standard Operating Procedures and ensure compliance.
• Manage security, alarm and fire suppression/detection systems, and ensure compliance with all applicable standards and codes.
• Perform light maintenance to include but not limited to minor plumbing, lighting, housekeeping, and HVAC maintenance.
• Other duties as assigned.

QUALIFICATIONS AND JOB SPECIFICATIONS

:

• Associate degree with three years to five years of facility maintenance experience.
• Working knowledge of OSHA and NFPA standards.
• Demonstrated knowledge of HVAC, electrical distribution including on site generators, various refrigeration systems, and plumbing.
• Experience working in a cGMP environment a plus.

• Excellent verbal and written communication skills.

• A high level of customer service acumen.

• Ability to communicate to all levels of staff and Clients in a clear and conscience manner.

• Maintenance experience with proven technical problem-solving abilities.
• Ability to communicate with staff and provide reports using Microsoft Office Suite.
• Interest to work in a fast-paced environment.

• Demonstration of the following:
• Effective time management skills.
• Ability to conduct appropriate research as needed.
• Strong presentation skills.
• Attention to detail and organization.
• Critical thinking.
• Troubleshooting mechanical or technical equipment.

TECHNICAL KNOWLEDGE

:

• Intermediate to Advanced Microsoft Office skills: Outlook, Excel, Word
• Must be able to demonstrate skills or hold licensing/certification in the following areas:
• Plumbing, HVAC, Refrigeration systems, Electrical.
• Automated building systems.
• OSHA and NFPA standards.

• Ability to maintain and track budget/spending trends.
• Experience utilizing web-based telecommunication software.
• Experience in managing vendor relationships/partnerships.

ADDITIONAL EMPLOYMENT REQUIREMENTS

:

• Must be able to successfully pass all preliminary employment requirements (i.e., background check and drug screen).
• Must have a valid driver’s license.

PHYSICAL/MENTAL/VISUAL DEMANDS

:

• Work is light to medium in nature with frequent walking to perform assigned tasks.
• Occasional lifting of 25 - 50 lbs. is required.
• Required to work at heights up to 40ft using Scissor lift/Boom lift

WORKING CONDITIONS

:

• Activities occur both inside and outside.
• Hazardous conditions may exist, such as proximity to moving mechanical parts as well as hazardous materials
• Job requires heavy administration work

EQUIPMENT OPERATED

:

• Equipment:  Laptop computer, cell phone, copier, and desk phone; at times may be required to utilize a forklift, pallet jack, and scissor lift/boom lift

• Systems: Outlook, Excel, Word, PowerPoint, WebCTRL, Salesforce, Security Systems