National Account Manager - East Coast

** Qualified candidates must live in one of the following locations to be considered for this role -- New York, Virginia, North Carolina, Georgia, Florida **

Duties and responsibilities

• Customer base will include assigned Ocean Carriers, Ports, Shippers, Inland Private Rail Ramps, Transloads, IMC’s and Railroads where applicable.  
• Create new sales leads, negotiating contracts, manage and develop relationships with assigned accounts to meet revenue and profitability objectives.
• Identify, quantify, and pursue new revenue opportunities beyond standard use agreements.
• Collaborate with other internal stakeholders, including Finance, Operations, Legal and Billing to address customer concerns and provide customized sales proposals.
• Develop Sales Strategies to penetrate new markets where the organization doesn’t have a presence.
• Identify opportunities to drive productivity, operational synergies, and technological improvements that can benefit both our customers and the company.
• Generate a deep understanding of the customers business, enabling the employee to be the “voice of the customer” and identify new ways in which DCLI can drive value.  
• Provide well-informed advice and information that is valuable to our customers and the broader community.
• Share up to date market intelligence to the Commercial organization as well as other internal stakeholders.
• Work within Salesforce to create account profiles, track opportunities, and ensure all customer related content remains current.
• Attend various industry events, interacting with the entire customer base to promote the company vision.

Qualifications

• Bachelor’s degree in Business Administration or related discipline
• Minimum seven to ten years of experience primarily within transportation/intermodal/supply chain industry
• Team player with strong interpersonal and communication skills
• Results oriented professional with effective writing and verbal communication skills
• Ability to prioritize, meet deadlines and excel in a fast paced and dynamic work environment
• Highly organized and able to handle multiple tasks simultaneously
• Analytical thinker with a passion for problem resolution, process improvement, and excellent customer service
• Ability to make clear and actionable business recommendations
• Flexibility with the ability to quickly adapt to change
• Ability to independently acquire and analyze information
• Strong computer skills (Excel, PowerPoint, Word, Tableau, SalesForce)
• Must be able to travel at minimum 40% of the month at times when necessary
• Must be able to pass a pre-employment drug screening.

Benefits

• Excellent health, dental, and vision insurance options for you and your family
• Ample PTO and paid holidays
• 401k with company match
• Flexibility to support a healthy work-life balance
• Wellness resources
• Company-sponsored parties, outings, and other perks

Development Opportunities

• Tuition reimbursement
• Internal training and educational resources
• Quarterly and annual awards for outstanding performance
• Pathways to promotions and access to advice, feedback, and mentorship
• Participation in professional organizations
• Internships

** Qualified candidates must live in one of the following locations to be considered for this role -- New York, Virginia, North Carolina, Georgia, Florida **