Junior Product Manager

Why Work at Reputation?

• 
  Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.
• 
  We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022. 
• 
  Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.
• 
  Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.
• 
  The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.
• 
  Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.
• 
  Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.
• 
  Our Mission: We exist to forge relationships between companies and communities.

Responsibilities:

• 
  Articulate business requirements for supported product
• 
  Conduct market research supported by on-going visits to customers and non-customers
• 
  In coordination with leadership the ideal candidate will be able to provide actionable guidance to Engineering with clear prioritization of development efforts
• 
  Work closely with designers and developers, providing thorough reviews and necessary guidance to iterate over solution designs
• 
  Create and present developer-facing work products (e.g. taxonomies, navigation, page flows)
• 
  Evangelize the product vision with effective and powerful communication
• 
  Create and present high-quality customer-facing deliverables (user stories, designs)
• 
  Additional duties as assigned. 

Qualifications:

• 
  BS/BA in business or technical field
• 
  2+ years in product management with a track record for launching successful v1.0 enterprise SaaS products, and managing them over multiple releases
• 
  Highly articulate with outstanding verbal and written communication skills

When you join Reputation, you can expect:

• 
  Flexible working arrangements.
• 
  Career growth with paid training tuition opportunities.  
• 
  Active Employee Resource Groups (ERGs) to engage with. 
• 
  An equitable work environment. 

Our employees say it best:

• 
  Ample Opportunities- “There are many opportunities to learn and grow. Many open roles are replaced with internal promotions.” 
• 
  Positive Culture- "Great opportunity and exceptional culture." “You will never have a better culture anywhere else. Period.” 
• 
  Training and Tools- “All managers truly want you to succeed, and you are given great tools and training to be successful in your role.”
• 
  Balance- “Great work life balance and awesome team environment!”

Diversity Programs & Initiatives:

• 
  Diversity: Embracing a culture that values uniqueness.
• 
  Inclusion: Inviting diverse groups to take part in company life.
• 
  Belonging: Helping each individual feel accepted for who they are.

Additionally, we offer a variety of benefits and perks, such as:

• 
  Flexible PTO
• 
  Paid company holidays 
• 
  4 company provided, “Recharge Days”, which are wellness days off for the entire company
• 
  Several active Employee Resource Groups (ERG’s) to help foster inclusion and community 
• 
  Employee Assistance Program
• 
  Access to a wide variety of unique perks and apps:Ginger, Calm, Headspace, Carrot Fertility, Aaptiv, Omada, One Medical, SoFi 
• 
  Fetch Pet Insurance
• 
  401K
• 
  Health, dental and vision insurance
• 
  Paid maternity leave 
• 
  Employer paid short term and long term disability and life insurance