The Bonadio Group is currently seeking a Receptionist in our Albany, New York office.
The position requires a genuine interest in clients, prospects, and other visitors. Our Receptionist will ensure all incoming contacts with The Bonadio Group are welcoming and leave a positive impression, inclusive of current employees and team members.
Responsibilities
Job responsibilities include but are not limited to:
Consistently be present at the front desk and greet visitors promptly and professionally; answer all incoming calls for Albany office, providing back-up phone coverage for other offices as needed; professionally and effectively handle communications with internal personnel as well as external clients, providing excellent client service skills and upholding strict client/firm confidentiality; provide enthusiastic, responsive service to all clients, visitors and co-workers; maintain an attractive reception area and conference rooms
Arrange for alternative front desk coverage with other administrative staff during anticipated absences, breaks, Paid Time Off, etc.
Handling of all incoming and outgoing mail and special services packages
Assist with the picking up of client documents including confidential tax returns and ensuring signing of e-file forms (as directed)
Assist other administrative staff as needed with mailing projects
Assisting with Time and Expense entry
Ability to cross-train new administrative staff on front desk responsibilities, including providing front desk backup assistance as needed
Develop and maintain the technological skills required to function at peak efficiency, participating in training programs as required
Assisting the Regional Coordinator with placing lunch orders, supply orders, and other projects as needed
Assist Regional Coordinator with submission of facilities tickets related to building maintenance needs as requested; manage and schedule conference rooms, with thorough knowledge of details in each room as well as knowledge of video conferencing system
Qualifications
Required:
A minimum of three years of administrative, reception, or relevant experience
A minimum three years of proven customer service success
Knowledge of typical office methods and procedures, filing, scanning, telephone techniques, and office equipment, as well as business English usage, spelling, grammar, and punctuation
The salary range for this position is between $18.00 - $20.00 per hour and is commensurate with experience.
Hours of Operation:
Our office hours are from 8:00 a.m. until 5:00 p.m. Monday through Friday
Our summer hours are from 8:00 a.m. until 5:00 p.m. Monday through Thursday, and from 8:00 a.m. until 12:00 p.m. on Friday
We pride ourselves on our flexibility; however, at peak times additional hours may be required
At The Bonadio Group, we believe that an inclusive work environment allows all our people to achieve their greatest potential and the greatest results for our clients and communities. Bonadio is committed to the principle of equal treatment and opportunity for all people. The Firm is committed to fostering and managing diversity in the workplace as an integral part of its practice and service to clients. The Firm values the rich variety of perspectives and experiences offered by those of different backgrounds.
This diversity strengthens our institution and enables it to better respond to our clients’ needs in an increasingly global profession. In the fast-changing accounting industry, The Bonadio Group is always on the cutting edge of growth and innovation. With our great mentoring and training programs, you’ll be exposed to diversity of work, the ability to tackle more interesting issues, and have a path to Partnership. You’ll be working with great people and great clients where you can truly make a difference. Apply online, get on board, and grow with us. You’ll be glad you did!All communications from The Bonadio Group regarding recruitment and hiring will come from an @bonadio.com email address and our process includes a discussion with our Talent Management team. If you have any questions or concerns, please contact us immediately at (800) 487-7624 or careers@bonadio.com.
EOE/AA Disability/Veteran
