Headquartered in Houston, Texas, BWC Terminals is a premier provider of bulk liquid storage and logistics services to refiners, manufacturers, and distributors of bulk liquids in North America. The Company consists of 22 sites with over twenty million barrels of storage capacity. The BWC Terminals facilities are equipped to store a wide range of petroleum, chemical, renewables, and agricultural products. Additional information about BWC Terminals is available at
www.bwcterminals.com.
Job Description
PURPOSE
This position plays a vital role in ensuring the smooth operation of our terminal by coordinating rail orders, managing inventory, order processing and providing exceptional customer service. You will be responsible for a variety of tasks, including data entry, communication with customers and internal teams, and maintaining accurate inventory records. The successful candidate will be a team player with strong communication skills and the ability to manage multiple tasks simultaneously.
DUTIES AND RESPONSIBILITIES
Below is a list of essential duties of this position. NOTE: Other duties may be assigned as needed.
- Meet with railroad representative’s early mornings (6:30 am, one week alternating) to review paperwork for rail orders.
- Interface with ports online rail service systems and enter data for rail services.
- Monitor and respond to incoming emails efficiently.
- Maintain accurate inventory levels and communicate updates to customers daily.
- Utilize multiple software systems including Terminal Data System (TDS), or Tank inventory system (TIS), and Oil Movement Manager (OMM), Rail Connect, and SAP.
- Analyze data using Excel proficiently. (including data entry and knowledge of formulas).
- Utilize Microsoft Office applications proficiently.
- Leverage loss control or inventory experience to ensure balance in product material movements.
- Reconcile discrepancies and possess strong problem-solving skills.
- Convert units between gallons, pounds, and metric measurements.
- Communicate with inspection companies to confirm product movements and quantities.
- Investigate and resolve bulk liquid volume variations between book and physical inventories
- Act as a liaison with customers.
- Utilize strong written and verbal communication skills.
- Collaborate effectively with internal teams to resolve customer issues.
EDUCATION, TRAINING, LICENSES, MINIMUM EXPERIENCE, SKILLS, LICENSES, AND QUALIFICATIONS
To perform the duties of this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below outline the knowledge, skills, abilities, and competencies that are required in this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma or equivalent preferred.
- Minimum 2 years of experience in a related field, such as logistics, inventory management, or customer service.
- Experience working with multiple software systems a plus.
- Experience with data entry and proficiency in Excel, including formulas.
- Strong attention to detail and excellent problem-solving skills are essential.
- Ability to work independently and as part of a team to achieve common goals.
- Must be able to backfill for other team members when necessary.
- Ability to work a set schedule (7:30 am - 4:00 pm, Monday - Friday) with occasional rotating early mornings (6:30 am to 3:00 pm) and potential overtime and weekend based on customer needs.
- Strong communication skills, written and verbal.
- Ability to manage multiple tasks efficiently and prioritize effectively.
WORKING CONDITIONS / PHYSICAL REQUIREMENTS
The working conditions and environment and the physical requirements/activities listed below are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Working Conditions and Environment:
While performing the duties of this position, the individual generally has good working conditions. The employee is often exposed to moderate noise from office equipment and co-workers. This role may occasionally require working outdoors in the terminal environment.
Physical Requirements/Activities:
While performing the duties of this position, the individual is regularly required to stand, walk, sit, carry, reach with hands and arms, use hands and fingers, handle, feel, use office equipment, and communicate (talk and hear). Occasionally the employee is required to kneel, bend, push, pull, lift, or twist. Occasionally the employee is required to lift or exert force of up to 10 pounds.
Intermittently, the employee is required to lift or exert force of up to 25 pounds. Specific vision ability required is close vision of 20 inches or less.
Equal Employment Opportunity Statement
BWC Terminals provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
