About MoonPay 🌖💸
Hi, we’re MoonPay. We’re here to onboard the world to Web3. Why? Because we think Web3 is a unique and democratizing technology. It gives people back control of their money, digital identity, data, and property like nothing else before it.
What we do
We’re the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 20 million people around the world now trust our products — just take a look on Trustpilot.We’re also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands.But that’s not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account.
It’s taken off in a big way, and we're working hard to continually improve it and to strive for perfection.So whatever your background, we’re sure there’s something for you here. Come help us build the future of Web3 and digital ownership.
Locations Supported 🌍
Lisbon, Madrid, Barcelona, Krakow, Bucharest, Cape Town
About the Opportunity ✍️
MoonPay is seeking an Associate People Ops Partner to play a vital role in supporting the People Ops team's strategic initiatives. This hands-on individual will be responsible for providing tactical assistance and ensuring smooth coordination across various departments. The core focus will be on payroll and benefits administration, onboarding and offboarding processes, and maintaining compliance.
What you will do…
Act as the primary point of contact for employee inquiries in Eastern Europe, continental Europe, UK and Ireland on HR policies, benefits, compensation, leave of absence, etc., ensuring timely and accurate responses.
Collaborate with Senior People Partner to support key people processes such as payroll, performance reviews,
Providing guidance and support on employee relation matters.
Administer various leave types across different locations ensuring compliance and wellbeing.
Identify opportunities to streamline workflows and processes across People Operations, optimizing efficiency and maximizing team productivity.
Partner with the global People Team to ensure alignment on people philosophy and programs, localizing programs as needed.
Manage onboarding and offboarding processes, creating a seamless experience for new and departing employees. Coordinate orientation sessions, handle necessary paperwork, and conduct exit interviews.
Assist in benefits administration and pensions across global entities.
Gather and review payroll data ensuring accuracy for submission to providers
Maintain accurate employee records, benefits information, and compliance records.
Develop and regularly maintain internal knowledge base articles and resources to empower employees to be self-directed and successful
Assist with day-to-day People operations, ensuring data integrity through scheduled reviews and audits.
Proactively support broader People team initiatives as needed
About You 🙋
We're seeking a detail-oriented and organized individual to join our team! You'll play a key role in supporting People Operations for our employees and contractors globally. Ideal candidates have strong communication skills and a desire to contribute to process improvement. Most importantly, though, you will embody the core principles that everyone here at the MoonPay lives by. Our “BLOCK Values” are at the heart of everything we do - and they are…B - Be HumbleL - Lead with EmpathyO - Own ItC - Communicate with ClarityK - Kaizen
What you will need…
Have at least 3+ years of experience as an HR professional in a fast-growing startup environment.
Act as an “owner”, and drive initiatives forward autonomously, looping in others as needed for input, delegation, or support with key decisions.
Ability to independently prioritize workload and manage multiple competing priorities with attention to detail.
Ability to quickly adapt to and master new tools; experience with Deel, Asana, and Docusign is a significant plus.
Working knowledge of HRIS systems like Workday, ADP
Strong analytical skills and organizational skills
Proficient knowledge of Google Workspace, including Docs, Slides, and Sheets. Ability to create pivot tables and do vlookups.
Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.
Perks:
Equity package 📈Unlimited holidays 🏝Paid parental leave 👶 🍼Annual training budget 💻Home office setup allowance 🪑Monthly budget to spend on our products 💰Working in a disruptive and fast-growing industry where the possibilities are endless 🚀Freedom, autonomy and responsibility 💪Commitment to diversity:At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination.
That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities.
Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.
