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Systems Integration Manager

Trax GroupBarreal De Heredia, Costa RicaOnsite
This job is no longer open

Trax Technologies provides cloud-based solutions and services to automate and manage freight invoice auditing and payment processing for buyers and sellers of logistics services. The Trax platform enables companies to optimize supply chain performance through greater visibility into their logistics ecosystem and predictive analytics based on over 1 billion logistics transactions from all industries, modes and countries. Trax operates on a global scale with offices in the U.S., Latin America, Asia, and Europe.
This position works within our Professional Services – Technical Services team to support our clients in accurately assigning and reporting logistics invoice costs from our system to their internal cost accounting system.Responsibilities:

  • Oversee a team of Integration Developers responsible for gathering, translating, and documenting customer requirements into systematic rules to align with the customer accounting process and expectations. These technical specifications are then delivered to Engineering/Technology departments to build or modify existing payment files, shipment match files, booking files and payment reconciliation files to interface with customer ERP system or shipping systems. This position is expected to perform the same nature of work of those individuals on the team and is not just a people manager position.
  • Define and document software requirements for developers and participate in the technical evaluation of software modifications that will enhance operating and development activities.
  • Prepare documentation, presentations, charts, tables, and diagrams; conduct reviews for scope, business justification, and requirements deliverables including use cases, prototypes, and business rules as outlined in Functional Requirements, Requirements Traceability Matrix and User Acceptance Testing standard documents.
  • Develop test plans and scripts, engage in testing designed solution to ensure the engineered solution appropriately matches technical specifications, while monitoring and reporting on the progress to the Project Manager. This includes identification and documentation of system deficiencies.
  • Equip Project Managers with necessary status updates on related tickets and timeline estimates. Deliver and manage requirements to time and cost for projects; exhibit personal accountability to prioritize work to meet milestones and complete deliverables throughout project lifecycle.
  • On occasion, may participate in management activities to establish new processes, outlining the vision for future work. May also be called upon to complete an assessment for levels of effort estimates on new deployments and change orders.
  • Qualifications and Experience:

  • Minimum of three years of business analysis or equivalent experience; preferably within a professional services firm or similar environment. Management experience strongly preferred.
  • Relational Database experience required - ability to understand relational databases, not necessarily coding query language.
  • In-depth understanding of how to interpret customer business needs and translate them into software and operational and technical requirements.
  • Bachelor’s degree preferred – ideally in Accounting or Finance, Supply Chain or Analytics.
  • Demonstrate experience organizing information based on documentation analysis and interviews.
  • Exemplary written and verbal communication skills, with evidentiary experience in leading groups through design sessions.
  • Accounting and/or financial systems experience is preferred.
  • Strong background in root cause analysis, research and problem-solving.
  • Able to interpret large amounts of accounting data in various formats.
  • This job is no longer open

    Life at Trax Group

    Trax is the global leader in Transportation Spend Management solutions. Combining industry leading cloud-based applications with expert services, we are transforming traditional freight and parcel audit to help customers better manage and control their global transportation costs and drive enterprise wide efficiency. With a global footprint spanning North America, Latin America, Asia and Europe, we deliver data-based visibility and insights, higher savings and better control of transportation spend for shippers of all sizes. Visit us at www.traxtech.com.
    Thrive Here & What We Value1. Global presence with offices in the U.e., Latin America, Asia, and Europe2. Data-driven logistics management through predictive analytics on over 1 billion transactions3. Cloud-based solutions for freight auditing and payment processing4. Customer-centric approach focusing on success and growth5. Emphasis on innovation, continuous improvement, and program maturity6. Strong governance and contractual obligations7. Collaborative work environment with crossfunctional services organization8. Empowered learning environment focused on helping customers succeed9. Dynamic and fast-paced environment prioritizing customer service and time management10. Highly analytical problem-solving skills with excellent communication abilities
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