The Director of Network Architecture and NOC is responsible for the overall design and strategy of the company's networking infrastructure as well as its NOC Operations and associated support processes.
Responsibilities Network ArchitectureScope encompasses IP Architecture, optical transport operations, core network design, network security, routing, network augments, product development support, core network & network usage reporting. Specific responsibilities include;
Maintain, monitor and supervise the daily operations of the network
Monitor and augment transit capacity
Monitor and augment backbone capacity
Provide proactive and reactive correction of network issues
Support local NetOps teams with daily operation of systems and network
Maintain best practices and network documentation
Security
Supervise security of Wyyerd’s infrastructure and network
Develop & implement policies and procedures for key systems
Firewalls, device access, ACL rules, physical access and encryption
Monitor compliance
Scans network to find noncompliance and issues
Platform Support Responsibility
Core and regional routing infrastructure
Security firewalls
Core network monitoring and management servers
Vendor Selection
Lead vendor identification, testing and selection in anticipation of future company needs
Select and build relationships with vendors that meet company needs
Equipment selection
Pricing
Updates
Supervision of the daily health and maintenance of Wyyerd’s infrastructure and network
Adapt and modify to meet company requirements
Supervise development of scripts and software to support Wyyerd’s network
Supervise deployment of support systems and applications required by the network
Responsibilities Network OperationsScope encompasses NOC interaction and support. Responsible for supplying network health assessment to the operation and aiding in troubleshooting and resolution of problems identified. Specific responsibilities include;
Management of organization responsible for monitoring, surveillance and incident management
Problem management and change management of the Wyyerd Network
Surveillance, triage, tier II & III troubleshooting and management of impacts through escalation, if needed, for restoration of the Wyyerd Fiber network
Manage NOC processes and procedures to ensure optimum responsiveness, communication and problem resolution
Oversee critical customer and outage issues to full resolution
Experience/Qualifications
Minimum of 15 years industry experience
Previous network architecture or engineering experience required
Previous Network Operations experience required
Working knowledge of routing and switching protocols
Working knowledge of support applications (dhcp, dns, snmp)
Working knowledge of fiber plants (inside and outside)
Working knowledge of equipment power management
