Key Responsibilities/ Duties:
Provide Process Optimization and Analytical Support
- Analyze sales data and generate forecast and metric reports for sales management.
- Enable sales teams with tools processes, reports, execution analysis and growth initiative coordination.
- Engage sales to identity and isolate barriers to sales productivity, sponsor / lead programs or projects and initiatives to improve sales productivity.
- Be accountable for driving recommendations through to implementation.
- Continually evaluate and improve operations processes, increase automation, methods for data analysis to enable team productivity and sales performance.
Manage Sales Reporting
- Develop scalable, automated reporting and dashboards to provide benchmarking and progress against key performance goals and initiatives.
- Provide routine reporting of bookings, top customer performance, opportunity pipeline and forecasting in Salesforce.
- Report on the pipeline generation needs and variances, while working with sales leadership to identify areas of opportunity or concern.
- Proactively ensure data quality, lead data clean-up activities as quality issues are discovered.
Operational Liaison with Sales Team
- Support sales leadership in effective sales team communication.
- Drive cross functional objectives to resolve issues across organizations in support of bookings and revenue attainment.
- Responsible for addressing commission disputes, approving or denying by engaging finance and other business units to validate.
- Manage cost of sales, commission plans and calculate commissions.
Knowledge, Skills, Abilities, and Behaviors:
- Strong analytical and statistical skills
- Strategic thinker with problem solving skills
- Excellent organizational skills and attention to detail
- Superior critical thinking and problem solving abilities.
- Ability to interact with senior levels of management.
- Ability to lead and manage a small team
Education/ Experience:
- Bachelor's degree or equivalent required; Master’s degree or equivalent preferred in Sales, Marketing or related field preferred.
- Highly motivated and able to work independently
- Familiarity with sales tools to enhance productivity and increase contact base
- Responsive to deadlines, detail oriented, and a strong team player
- Exceptional independent problem solving and critical thinking skills
- Strong written and verbal communication skills as well as the ability to interact professionally, courteously, and effectively
- Customer service focused
- 7+ years of Sales Operations experience
- Salesforce.com and Salesloft experience
Physical Demands:
Sedentary Work – Exerts up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Meriplex Communications and Meriplex Solutions are Equal Employment Opportunity Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
