**THIS IS NOT REMOTE** you will have the opportunity to work from home after 90 days of employment depending on performance and attendance.
KRYTERION is an online-secured test delivery company offering a high level of test security, aberrance detection, and fraud deterrence. KRYTERION Inc., located in Phoenix Arizona is looking for staff to provide online technical support for remote test takers.POSITION SUMMARY:Tier I Proctors visually and audibly monitor Test Takers through a live video feed, via a webcam that is installed on the Test Taker’s computer. The proctor will utilize professional customer service to communicate effectively through both written and verbal instruction.
Reliability is essential; proctors must be on time and dependable. The successful candidate must be able to quickly gain the knowledge of creating an environment for optimal test performance for all test takers and uphold the confidentiality and integrity of all exams.This job is an excellent fit for students or people looking for a career change, as Tier I Proctors - no two days are alike, and you would be challenged to learn more and increase your knowledge of our industry and company. Kryterion also encourages a promote-from-within culture.Bring your passion for helping others and a desire to make an impact and start a rewarding career with Kryterion today!Our values are:
- We Own It
- We Are One Team
- We Listen and Learn From Each Other
- We Face Challenges with Optimism
- We Continuously Improve
- We Build Trust
- We Help Our Customers Succeed
Benefits:As a full-time Proctor you’ll enjoy
- Premier Medical, Dental, and Vision Insurance
- Paid Vacation Accrual at 5 Hours per pay period
- 401(k) Plan with company match
- Paid Holidays
- Over Time (dependent on business needs)
- Business Casual Environment
- Referral Bonus $1500
- Tuition Reimbursement Program
Essential Duties:
- Validate all test taker identities;
- Observe test-takers via streaming video;
- Document observation notes based on test taker behaviors;
- Understand and rapidly assess severity levels of aberrant behaviors;
- Escalate as necessary.
- Work as a team, communicate effectively and efficiently
Required Experience:
- High school diploma or equivalent;
- Computer literate;
- Strong written communication skills
- High level of integrity (background check required);
- Ability to work independently in a team environment;
- Must adhere to strict procedures and protocols;
- Ability to handle a reasonable amount of multitasking duties.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
