Job Title:
Employee Healthcare Coordinator
Location:
North Scottsdale, AZ (near East Bell Road and the 101)
Compensation:
Dependent on Experience. Salary plus commission.
Employment Type:
Full Time with Benefits (Medical, Life, Dental, Vision, and 401K)
Schedule:
Monday through Friday 9:00 a.m. to 5:00 p.m. No nights, no weekends, and no major holidays!
Job Description:
At Envita Health, we believe in transforming lives through innovative insurance solutions that prioritize personalized care. Our services, including integrated genetic personalized medicine, redefine what it means to truly care for our clients. We're in search of an Employee Healthcare Coordinator who shares our passion for making a difference.In this role, you'll do more than just manage workflows and facilitate quoting processes. You'll be the heart of our mission, forging meaningful connections with individuals and company leaders to understand their unique health challenges and aspirations.
By identifying areas where our services can make a real difference, you'll empower individuals and entire workforces to thrive.Your role isn't just about numbers or processes—it's about touching lives and making a lasting impact. You'll be the guiding light, educating and supporting clients every step of the way as they embark on a journey toward better health and well-being. If you're ready to join a team that's changing lives one relationship at a time, we invite you to be a part of Envita Health's transformative journey.
Key Responsibilities:
- Monitor and prioritize the queue of incoming requests for quotes and other administrative tasks. Ensure timely processing and follow-up to meet client deadlines.
- Strategically engage with brokers and clients to convert quote requests into confirmed business. Utilize persuasive communication skills and product knowledge to overcome objections and address concerns.
- Provide outstanding customer service to brokers and clients throughout the quoting process. Act as a trusted advisor, offering personalized guidance and support tailored to their individual needs.
- Demonstrate a strong commitment to meeting or exceeding service level agreements and turnaround times. Proactively identify opportunities to streamline processes and improve efficiency in workflow management.
- Effectively communicate and build rapport with individuals from diverse backgrounds and with varying communication styles. Tailor interactions to accommodate different personality types and preferences.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or related field.
- Proven track record of success in selling healthcare products and services, with a focus on customer retention and satisfaction.
- Excellent communication and interpersonal skills, with a high level of emotional intelligence.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
- Proficiency in Microsoft Office Suite and CRM software.
- Experience conducting presentations via teleconference.
- Strong organizational skills with keen attention to detail.
