WHO WE ARE
Founded in 1985, Seagull Scientific is a provider of software solutions for designing, printing, and automating the production of labels, barcodes, and RFID tags. The Company's software platform – BarTender – is utilized by businesses across all end markets including aerospace, food & beverage, logistics, manufacturing, medical, pharmaceutical, and retail.You know BarTender software’s customers. They’re the ones pioneering commercial space flight, developing and delivering vaccines to every continent, manufacturing energy-efficient cars, providing clean water to the world, putting wholesome food on your table and groceries in your cart — and they use our software to create the labels, barcodes and RFID that keep their supply chains moving, traceable and safe.Our global, talented and diverse teams are passionate about what they do and its impact on everyone, everywhere.
Join us and help shape the way the world works.We are headquartered in Bellevue, Washington, with branch offices in Madrid, Taipei, and Tokyo. For more information about Seagull Scientific, please visit https://www.seagullscientific.com/.
LOCATION
This position is located in Taiwan under a hybrid work model open to local candidates only.
WHO YOU ARE
You want to be an integral part of an Inside Sales team at a highly successful and innovative software company. You are a friendly and energetic Inside Channel Sales Representative who desires to learn valuable sales and technology skills. You are looking to sell a product beyond the ordinary, and truly appreciate the importance of outstanding customer relations.
WHAT YOU WILL DO
- Support our end-users, channel partners, and Seagull’s APAC Sales Team
- Manage existing clients
- Receive phone and e-mail sales inquiries and qualify new leads
- Help drive our leads management program
- Consult with clients on appropriate product licensing options
- Prospect, develop, and follow up on new customer relationships
- Partner with the Sales Team to collaborate on accounts, channel partners and opportunities
- Accurately manage data in our Salesforce database
- Interface as necessary with our Accounting, Marketing and Technical Support departments
- Proactively manage a sales pipeline to accurately reflect opportunity activity
- Generate software license opportunities and quotes based on the product interest and prospect qualification with Partners and End Users in a specific geography
- Follow-up with partners on a regular basis to ensure that we are mutually aligned on customer needs and buying cycles and that the respective opportunities are tracking through sales stages accurately
- Manage sales queues, answer customer and partner questions and facilitate orders in a timely manner. It is expected that sales queues will be processed daily
- Identify up-sell and cross-sell opportunities through interactions with Partners and End Users and engage Regional Sales Management as necessary to maximize the revenue opportunity
- Utilize Seagull’s specific sales process to track all assigned opportunities. Track and manage all opportunities through Salesforce per Seagull requirements
- Comply with sales processes and input from sales management
- Promptly process phone, email, web form and web chat inquiries
- Order input
- Discuss activities, opportunities and issues with an immediate supervisor on a daily or as needed basis
- Participate in bi-weekly sales pipeline reviews
- Travel 1-2 times a year to participate in industry conferences and shows
QUALIFICATIONS
- 1 - 2 years Inside Sales experience
- Strong command of English and Mandarin, including listening, reading, writing and speaking skills, is required, with proficiency in Korean as a supporting skill
- Familiarity with direct sales, value added sales and/or distribution channels
- Excellent verbal and written communication skills
- Good organizational habits and outstanding attention to detail
- Experience with CRM applications and order entry software
- Dedication to outstanding customer service
- Positive, team-oriented attitude
- Experience using Windows and common Windows software
- Genuine interest in high-tech products
- Ability to travel 1-2 times a year to participate in industry conferences and shows
EDUCATION
- College Degree in business, marketing or similar field, or equivalent experience
TERMS OF EMPLOYMENT
- Full-time position with benefits
- Local candidates only please -- relocation packages and travel reimbursement for onsite interviews not available
- Ability to provide documentation that proves authorization to work in Taiwan
BENEFITS
- Flexible working arrangements supporting work-life balance
- Competitive PTO Package
- Company-paid sick leave
- Company-paid life insurance
- Company-paid medical examination
- Education reimbursement benefits
OUR CULTURE
We offer a dynamic, culturally diverse and fun environment, in which people with energy, creativity and passion work together to deliver amazing product experiences for our customers. Join a team where your background is valued and respected, and your unique insights and ideas contribute to building a culture of diversity, equity and inclusion.
EQUAL EMPLOYMENT OPPORTUNITY
Seagull Scientific, LLC, is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of recruiting and employment.
