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Engineering Manager, SRE

SentryVienna, AustriaOnsite

About Sentry


Bad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster, so we can get back to enjoying technology.With more than $217 million in funding and 100,000+ organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend less time fixing bugs and more time building products. If you like to selfishly build things that make your digital life better, come help us build the next generation of software monitoring tools.

About the role


As the Engineering Manager of the Site Reliability team, you’ll lead an ensemble of Site Reliability Engineers (SREs) ensuring resilience in Sentry’s products as it scales. The SRE team monitors production and owns the incident management process to keep critical systems highly available. They influence the engineering culture by promoting operational principles (i.e. SLOs) and infrastructure design principles that have been validated in production. Product engineering teams work closely with SREs to make sure they release quality products and features.You’ll work closely with your team and collaborate with other engineering functions to build valuable features that contribute towards achieving our business goals.

You’ll inspire and cultivate a strong team identity by conducting individualized mentoring and keeping everyone accountable for operational duties and project deliverables. You’ll be instrumental in evolving the remit of SRE to meet the needs of engineering as Sentry grows.

In this role you will


  • Grow and develop a team of talented and motivated SREs
  • Set direction for the team, anticipating strategic and scaling-related challenges
  • Participate in quarterly planning sessions to help the team develop achievable milestones
  • Communicate deliverable outcomes to engineering, product, and design
  • Contribute to Sentry’s cloud strategy
  • Foster a healthy and collaborative culture that embodies our values
  • Be part of the escalation path for our on-call, possibly being on-call when needed

You’ll love this job if you


  • Enjoy mentoring and helping other engineers grow
  • Take challenges that you don't see every day, daily
  • Like developing processes to help the team reduce toil
  • Get excited about converting learnings from incidents to actions that make engineering better
  • Enjoy working in a team of SREs who are passionate about constantly improving how we operate

Qualifications


  • 5+ years of industry experience in software engineering
  • Ideally 2+ years of people management experience
  • Experience working with distributed systems in Cloud environments (AWS, GCP, or Azure)
  • Experience with tools that manage systems including Terraform, Kubernetes, Salt, and Envoy
  • Good written and spoken English communication skills
  • Bonus points if you have experience working with globally distributed teams
  • Live in the Vienna, Austria area or are willing to relocate
  • Please note the following:
  • Visa sponsorship is not available for this position
  • This is a full-time position

We are obliged by law to quote the minimum wage of EUR 70,028,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and our starting point is EUR 100,000-- gross per year.A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage).

See Sentry Benefits for more details about the Company’s benefit plans/programs.

Equal Opportunity at Sentry


Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry.

We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy.

Life at Sentry

Sentry provides open source error tracking that gives you insight into every crash in your stack as it happens, with the details needed to prioritize, identify, reproduce, and fix each issue. Sentry supports all popular languages and platforms, and offers a perspective that enables you to see which errors are doing the most harm to your business and help you understand how issues affect your bottom line. What started as a tiny bit of open source code borne out of frustration in 2010 has since expanded to a much-loved tool used by tens of thousands of developers and processes billions of exceptions from the most popular internet products (Dropbox, Uber, Paypal, and many, many more).
Thrive Here & What We Value1. Equal Opportunity at Sentry2. Opensource company - believes everyone should have access to great software3. Strive to build a diverse and inclusive team4. Provides reasonable accommodations for employees with disabilities5. Belief in making software accessible for all6. Handling applicant data transparently
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