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About
Owner.com
Owner is the all-in-one platform that restaurants use to succeed online.Ā Thousands of restaurant owners use our tools to build their website, drive online orders, create their own branded app, manage their customer relationships, and set up marketing automations.Ā You can think of it as Shopify meets HubSpot, but specifically for restaurants.Ā Learn more about the problems we are solving for our customers here.Ā š
Our vision
Weāre starting by helping independent restaurants succeed online.But itās not just restaurants that need our help. All local service-based businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.So, once we nail the solution for restaurantsĀ āĀ weāll scale it into every other local business type.In the future we envision, weāll build the technology that tens of millions of local business owners need to succeed in the digital age.ā
Our team
Our team grew from 40 people to 90 people in 2023. Weāve got top talent from the most successful companies in SMB software like Shopify, HubSpot, DoorDash, ProCore, and ServiceTitan.Weāre scaling even faster in 2024 to keep pace with our customer growth.š
Our traction
In just over 3 years we've generated tens of millions in revenue, served millions of guests, and have processed hundreds of millions of orders.More importantly, weāve helped thousands of restaurant owners save their businesses - and notĀ only survive, but thrive.š«µ
Why weāre looking for you
We are building an extremely data-first operations and GTM function at Owner.com. Because our business is high-volume B2B and much of our revenue is tied to our customersā transaction volume, we have the opportunity to build particularly accurate and insightful analyses and scalable, data-driven systems to power our GTM team. As a Data Scientist supporting our go-to-market teams you will not only help build the above systems, you will also help advance our culture around data discipline and efficiency.
This role reports to our Director of Business Operations.This role is 100% remote and can be based anywhere in the US or Canada.
š«Ā You should definitely apply if you. . .
- Have felt torn about whether to pursue a business vs technical career path (at Owner we believe these must merge).
- Identify inefficiencies in everyday life - and see them as exciting opportunities.
- Arenāt satisfied with understanding things at a surface level, and get satisfaction from understanding the WHY
- When solving problems, you enjoy diving deeply in them to understand root causes and become a āsubject matter expert.ā
- You arenāt afraid and enjoy picking up new skills and tools to problem-solve
- Enjoy tinkering and testing applications for new tools like ChatGPT
- Want to build solutions for lasting processes and systems? Love a good data-driven decision-making process (but also understand when this is possible and when it isnāt)
- Have a proven track record of collaborating effectively with cross-functional teams.
š» The impact you will have
- Grow and maintain our best-in-class go-to-market pipeline that fuel sales motions through AI, automation, and deep data enrichment.
- Direct impact on improving GTM efficiency and CAC: LTV ratio through data-driven insights and initiatives on the GTM funnel and systems.
- Enhance marketing analytics to surface and grow highest ROI channels.
- Ideate, explore, and test new GTM channels to diversify and scale out sales operations.
- Contribute to and/or lead ad hoc projects as business needs arise.
š„ Who youāll work with
- This role reports to our Director of Business Operations, Jonathan Shenkman.
- You will partner closely with VPs and Directors of our Revenue, Launch (Onboarding), and Marketing teams, in addition to the CFO and other Operations team members.
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Minimum requirements
- 3 + years of relevant operational experience
- Excellent SQL and Python skills, with additional technical background or education strongly preferred
- Highly organized, with an eye for precision and a love for keeping things tidy
- Experience with SaaS and/or startups highly preferred
- Prior experience in the restaurant industry is a plus!
š Pay and benefits
- This role's estimated base salary range is $140,000 - 180,000 USD, plus a generous pre-IPO equity package.
- Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks!
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