Product Manager
Latam (Remote)July, 2024 SweatWorks was founded to make technology relevant, accessible, functional and beautiful so that our partners can engage their clients like never before. We believe in embracing and using technology to solve problems, not create new ones. SweatWorks has grown from a boutique fitness agency into a leading technology firm that is creating some of the most innovative experiences for exceptional brands.We are a force of digital strategists who create and implement extraordinary products for amazing clients.
From startups to Fortune 500 companies, we work with clients to deliver digital solutions across the web, mobile, and all digital devices in between. From social networks to apps to complex content management systems, we have the capabilities to produce anything digital. THE ROLEWHAT YOU'LL BE DOINGSweatWorks is hiring a Product Manager who is passionate about building hardware and software products which clients and users will love. You will join a dynamic and fast-paced environment and work with cross-functional teams to deliver leading edge products for our high profile clients in the fitness industry.This is a full-time, remote position with the ability to work anywhere in the US (during EST hours). Some domestic and international travel may be needed depending on specific project requirements.Responsibilities:
- Act as the primary point of contact for SweatWorks clients and prospects throughout the project lifecycle, from pitch to post-implementation support
- Serve as the primary point of contact for SweatWorks clients and prospects throughout the entire project lifecycle, from initial pitch to post-implementation support.
- Lead the ideation, development, and launch of innovative health, fitness, and well-being products tailored for SweatWorks clients.
- Develop a deep understanding of the client’s vision, strategy, and business objectives, translating these into an effective product vision, roadmap and requirements.
- Support the sales team in pre-sales activities, including RFP/proposal preparation and facilitation of client discovery workshops, hands-on labs, and small group sessions to identify business and user needs.
- Gather and document requirements and detailed specifications, establish key performance metrics, craft the user experience, and drive execution.
- Create and maintain comprehensive product development roadmaps.
- Maintain and prioritize a feature backlog, ensuring alignment with project goals.
- Define epics, user stories, and acceptance criteria to guide development.
- Collaborate with sales and legal teams to ensure customer agreements are executed and updated according to project needs.
- Drive execution against the plan in collaboration with Engineering and Design teams, making trade-offs, anticipating staffing needs and risks, and ensuring frequent and clear communication with clients and internal stakeholders.
- Ensure ongoing client satisfaction with SweatWorks services, maintaining positive CSAT and NPS scores throughout the project lifecycle.
- Bridge technical, business, and creative worlds by engaging with matrixed teams, including UX/UI design, development, quality assurance, copywriting, legal, risk, and compliance, fostering a collaborative environment while maximizing business returns.
- Conduct user research, usability studies, and data-driven experiments to inform product direction as needed.
- Actively contribute to the growth of the SweatWorks product knowledge base.
Y0UR SKILLSWHAT WE REQUIRE
- Native or bilingual proficiency in English
- Over 5 years of experience in hardware and software product management, with a proven track record of business growth through product innovation, extension, and market-specific localization
- Demonstrated experience in creating seamless customer journeys using design thinking and agile, iterative product development processes
- Experience using collaborative design tools such as Figma
- Strategic thinking abilities, quick learning skills, effective prioritization, and success in fast-paced, uncertain environments while maintaining autonomy
- Strong analytical and problem-solving skills, with the capability to tell compelling stories using data
- Excellent project management skills, including defining scope, communicating with stakeholders, managing risk, and executing effectively
- Outstanding verbal and written communication skills, with the ability to influence customer engagement at all levels
WHAT WE OFFER
- Home-office-based role, offering flexibility and comfort
- Up to 25 paid vacation days per year
- Wellness days to ensure a healthy work-life balance
- Competitive health insurance coverage
- Reimbursement of internet and gym expenses
- Opportunities to work with leading brands in fitness and wellness
- Collaborating with a dynamic and diverse global team
SweatWorks is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.
