About Passport:
Our goal is to help brands reach their global potential by building the #1 international eCommerce enablement solution for DTC brands.Hundreds of the world’s top direct-to-consumer brands like iHerb, Tommy John, Native, Ritual, Seed.com, and more trust Passport to enable their international eCommerce channel. With an expansive network, an in-house team of logistics and eCommerce experts, and an easily deployed customer experience platform, Passport is the partner that growth-focused brands trust to expand their business internationally.About Us: At Passport, we are a leading international solutions provider that helps ecommerce brands sell, ship, and grow globally.
Our mission is to help brands reach their global potential. We are looking for a dynamic and experienced Field Marketing & Enablement Manager to join our results-oriented team.Job Summary: As a Field Marketing & Enablement Manager, you will play a pivotal role in bridging our sales, revenue operations (RevOps), and marketing efforts to drive success. You will be responsible for supporting the enablement and training of our Revenue team, managing campaigns and projects, coordinating events, engaging with prospects and customers in-person or by phone, and contributing to customer research.
Your work will be critical in identifying case studies and success stories, as well as documenting processes and standard operating procedures (SOPs).
Key Responsibilities:
- Be a partner to sales, RevOps, and marketing teams to help develop and deliver enablement and training programs.
- Assist product marketing with maintaining and versioning collateral, especially for key industries and personas.
- Open and manage projects / campaigns – such as sales gifting, customer reviews, and events – to drive lead generation and customer engagement.
- Upload, enrich, or create prospect & customer lists to support campaigns and initiatives.
- Organize, and execute events – in coordination with partnerships, RevOps, and sales teams – to foster in-person engagement with prospects, partners, and customers.
- Help identify case studies, testimonials, and reviews to support sales and marketing efforts.
- Collaborate closely with the SDR team on campaigns, messaging, and processes.
- Help document processes and create standard operating procedures (SOPs) to ensure consistency and efficiency.
- Assist with customer and industry research to inform marketing strategies, identify gaps in key personas to improve customer messaging.
- Monitor and report on campaign and event performance.
- Keep the internal team informed on industry news, as well as new marketing initiatives.
- Provide assistance in the sourcing and sending of swag or gifts.
Qualifications:
- 2-4 years of experience in sales or marketing, preferably with some Learning & Development / training experience.
- Familiarity with systems such as Salesforce, Sendoso, Salesloft, Highspot, Hubspot, and comparable SaaS products.
- Excellent organizational skills and attention to detail.
- Experience managing events, timelines & calendars, and messaging.
- Basic design & written capabilities for creating presentations and internal resources.
- Strong interpersonal skills with the ability to build relationships and engage with diverse stakeholders.
- Proven ability to manage multiple projects simultaneously and meet deadlines.
- Process-oriented with a focus on driving results and continuous improvement.
- Ability to analyze data and derive actionable insights.
- Driven to get things done, act with urgency, and work both collaboratively and autonomously.
What you'll get...
- Competitive cash and equity packages- Healthcare, dental, and vision- 401(K) Match- Bi-Annual Remote Work funds- 100% remote work environment #LI-Remote- Company issued laptop- Flexible PTO- Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints!- Quarterly team (virtual) gatherings and annual all-company offsites in cities around North America - Learning & Development Fund for upskilling or products to improve your day-to-day work life- One-time remote work set-up stipend to make your at-home office dazzle- Teammates around the world in 8 different time zones!Apply for this job
