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Agency Administrator

HonorNewport News, Virginia, United StatesRemote, Onsite
This job is no longer open

Honor exists to expand the world’s capacity to care.
We’re combining high tech with high-touch to deliver better home care for aging adults, better jobs for Care Professionals, and entirely new offerings to support the aging journey, at scale. Founded in 2014, and now a Series E funded “Unicorn” valued at over $1B, Honor leads the world’s largest home care network with the most advanced care platform. Our August 2021 acquisition of Home Instead has created a global company that’s revolutionizing how society cares for older adults, their families, and Care Professionals.

The Honor Care Platform combines local care and the most advanced technology to bring the highest quality care to more aging adults. 


Grow at Honor as part of a united team where everyone shows up authentically, shares ideas bravely, and solves complex problems! 

About the Work:


This position will offer in-office training support at our Newport News, VA location. When not in office, work can be done remotely.


We are looking for a dedicated Agency Administrator to join our team. This individual will be responsible for the entire operation of the agency, including service delivery, definition of policies and procedures, marketing, hiring, direction and supervision of employees, financial management, and long and short term planning. Our Agency Administrator will ensure that the agency is in compliance with all applicable federal, state and local laws and acts as a liaison between the governing body, staff members, and the community.

This individual will also ensure staff is appropriately qualified and familiar with laws and agency policies.

Responsibilities


  • Comply with all applicable federal, state and local laws, rules, statutes, regulations, licensure and safety requirements for the delivery of services.
  • Have authority for the management of the business affairs and the overall operation of the agency.
  • Familiarize all employees as well as providers through contractual purchase of services with state and federal laws and the rules of the Virginia Department of Health and make copies available for their use
  • Maintain certification, registration or licensure, as mandated by any state or local government body or board, including ensuring the completion, maintenance and submission of such reports and records as required by the Virginia Department of Health.
  • Delegation of the maintenance of appropriate financial records, personnel records, administrative records, client records, and all agency policies and procedures, including procedures for the safe keeping, storage and disposal of such documents.
  • Ensure agency policies and procedures and industry standards and regulations are followed including audit preparation and management. 
  • Delegate the completion, maintenance and submission of reports and records as required by the Department of Health to appropriate teams
  • Liaise with community resources and other agencies as needed.

About you:


Qualifications


  • Be at least 18 years of age
  • Have a high school diploma or its equivalent
  • Must hold a Virginia RN license or a multi-state compact license which allows you to practice in Virginia
  • Have evidence of at least one year of training and experience in direct health care service delivery with at least one year within the last five years of supervisory or administrative management experience in home health care or a related health program
  • Knowledge of home care standards of practice and scope of practice, in accordance with state and federal regulations.
  • Knowledge of other health care disciplines and their role in client and family care.
  • Knowledge of the local market and how Honor can best bring on and retain the best caregivers in the region.
  • Knowledge of principles and processes for providing client and personal care services, including needs determinants, meeting quality standards and evaluation of client satisfaction
  • Knowledge of clerical procedures such as maintaining records and completing forms
  • Must be able to read, write and comprehend English
  • Have reliable transportation and current auto liability insurance
  • Must pass records check from Virginia State Police
  • Must reside in Newport News, VA Area
  • Willing and able to commute to Newport News, VA and surrounding areas on a weekly basis 
  • Flexibility and availability to occasionally work evenings and/or weekends
  • Comfortable with technology and able to learn new tools and systems. Has experience using Google suite of tools (Sheets, Doc, Slides, email, and Calendar)
  • Excellent interpersonal skills and ability to communicate effectively
  • Demonstrate proven decision making skills
  • Able to facilitate training sessions and administer competency evaluations
  • Able to monitor and assess employees, clients and effectiveness of service
  • Able to identify problems and determine effective solutions

Our range reflects the hiring range for this position.  We use national average to determine pay as we are a remote first company.  Individual pay is based on a number of factors including qualifications, skills, experience, education, and training.Base pay is just a part of our total rewards program.  Honor offers equity and 401K with up to a 4% match.  We provide medical, dental and vision coverage including zero cost plans for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, mental health benefits, wellness program, and discount program.Hiring Salary Range$75,600—$84,000 USD

What’s next?


Honor is remote friendly! We're hiring across the U.S., with an entirely virtual interview and onboarding process. Most of our positions are remote/work from home and do not require permanent relocation. As conditions allow, we have office space for in-person collaboration in our San Francisco Bay Area, CA, Austin, TX, and Omaha, NE hubs. If you're looking for a great job that offers you the opportunity to work from home, we'd love to talk to you.Want to know more about why Honor is a great place to work? Check out our perks!We value people! These four people-centric values guide the ways we work and decisions we make every day. This role doesn’t sound quite right? Send this application to a friend who may be a fit and check out our other available roles!#LI-RemoteHonor is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.Honor is an E-Verify company. For more information please review our Participation and your Right to Work

This job is no longer open

Life at Honor

Honor, a home care company, is the founder of the Honor Care Network, a pioneering national network of home care providers. Honor is the first company ever to bring scalable workforce management and technology expertise together with the high-touch, personalized care of local homegrown care agencies. Working with Care Network Partners, Honor helps older adults live safely and comfortably in their own home by enabling reliable, transparent, high-quality care. Founded in 2015, Honor is now one of the fastest-growing, non-medical home care companies in the U.S., currently providing care to families in California, Texas, and New Mexico. Honor has raised a total of $115 million from private investors, including Naspers Ventures, Andreessen Horowitz, and Thrive Capital.
Thrive Here & What We Value1. Remote-friendly work environment2. Equity and 401K plans with up to 4% employer match3. Comprehensive medical, dental, and vision coverage including zero cost options for employees4. Fully paid Short Term Disability, Long Term Disability, and Life Insurance (with optional additional life insurance)5. Generous time off program, mental health benefits, wellness programs, and discounts
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