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Cloud Native Support Engineer

VultrWorldwideRemote
This job is no longer open

Who We Are


Vultr is on a mission to make high-performance cloud computing easy to use, affordable, and locally accessible for businesses and developers around the world.  With 32 cloud data center locations around the world, Vultr has served over 1.5 million customers across 185 countries with flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. Founded by David Aninowsky and completely bootstrapped, Vultr has become the world’s largest privately-held cloud computing company without ever raising equity financing.

Why Vultr


Simply put, Vultr is committed to providing businesses worldwide with the best price-to-performance of any cloud computing platform. Our global reach of data centers and strategic new partnerships provide the foundation to maximize the impact of our existing services, new product improvements, and releases, which in turn, is a catalyst for your own success. Vultr is taking flight, and this is your opportunity to leave your mark on the future of Cloud Infrastructure! 

Vultr Cares


  • A 100% remote work environment + a company-wide virtual get together
  • 401(k) plan that matches 100% up to 4% with immediate vesting
  • Professional Development Reimbursement of $2,500 each year
  • 11 Holidays + Paid Time Off Accrual + Rollover Plan + take off your birthday!
  • Commitment matters to Vultr! Increased PTO at 3 year anniversary + 1 month sabbatical at 5 year anniversary + Anniversary Bonus each year
  • $500 first year remote office setup + $400 each year following for new equipment
  • Monthly internet reimbursement up to $75
  • $50 per month for a gym membership

Join Vultr


The System Administration team is a central pillar of our growth strategy, and we are looking for a Cloud Native Support Engineer to support the Cloud Native Products. Our team’s mission is to support our platform and customers, and we believe that customers and our platform are key to our business.The selected candidate will be knowledgeable, personable, and excited to work with our customers and engineering team. This is your opportunity to join the System Administration team and leave your mark on Constant and the future of Cloud Infrastructure.What to expect: 

  • Provide support to Vultr customers for our Cloud Native products:
  • Managed Kubernetes
  • Vultr LoadBalancers
  • Vultr API
  • Container Registry
  • CDN 
  • Assist in building out documentation for internal and external customers on new and existing products
  • Work closely with the Cloud Native Engineering team

Our ideal candidate will have: 

  • Linux Administration
  • Enterprise Networking experience
  • Experience using Helm
  • Deploying infrastructure with Terraform 
  • Kubernetes Experience
  • Preferably able to spin up a kubernetes cluster un-aided.
  • Kubernetes certification preferred 
  • HAproxy load balancer administration/configuration
  • On-call support required
  • Ability to write cogent and useful documentation to train other team members
  • Excellent communication skills

Compensation


$95,000 - $105,000This salary can vary based on location, years of experience, background and skill set.Vultr is committed to an inclusive workforce where diversity is celebrated and supported. All employment decisions at Vultr are based on business needs, job requirements, and individual qualifications.Vultr regards the lawful and correct use of personal information as important to the accomplishment of our objectives, to the success of our operations and to maintaining confidence between those with whom we deal and ourselves.

As such the use of various key privacy controls enables Vultr’s treatment of personal information to meet current regulatory guidelines and laws.Workforce members have the right under US state law where and when applicable and certain other privacy and data protection laws, as applicable, to: fair and equal treatment, knowing what personal data we gather and retain, for what purpose, and the ability to access and/or delete such data. You also have the right to opt out of communications from Vultr and approved third- parties at any time.

This job is no longer open

Life at Vultr

Thrive Here & What We Value1. Remote Work Environment2. Virtual Company Get Together3. Professional Development Reimbursement ($2,500 annually)4. Comprehensive PTO and Sabbaticals with Anniversary Bonus5. Monthly Internet Reimbursement (up to $75)6. Remote Office Setup (first year: $500; thereafter: $400 annually)7. Flexible Schedule for Maintenayer8. Gym Membership Reimbursement ($50 monthly)9. Inclusive Workforce Commitment10. Anniversary Bonus
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