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Mortgage Loan Officer

TomoStamford, Connecticut, United States | New York, New York, United StatesOnsite

About Tomo


Tomo’s mission is not just to make homebuying joyful, or to make homebuying easy, or to make homebuying fast.  Tomo’s mission is to advantage the homebuyer.  Everyone else is in line ready to take their cut from a homebuyer - and all too often that cut is not deserved. We are by their side trying to give them a leg up, trying to give them information others don’t have, give them advice others don’t have, give them a lower cost that others don’t have - all that they can use to achieve better outcomes than they’d be able to otherwise.

The elevator pitch… 


The Company. Tomo is a FinTech startup that improves the home buying experience by pairing a smarter and faster mortgage process with the best real estate agents to eliminate complexity, reduce cost, and put buyers in the best position to close. Tomo raised a record setting seed round of $70 million and plans to change the future of how homebuyers finance their home purchases. 


The Role. You have a passion for helping others, love sales, and get giddy about providing once-in-a-lifetime opportunities for homebuyers. You recognize that technology is the future, and that the mortgage industry could use a shake up. Tomo is seeking mortgage loan officers (Loan Advisors) to help evolve the home buying experience into a customer-centric, streamlined, joy-filled process.  


Tomo Loan Advisors specialize in developing and maintaining real estate agent partnerships that yield close personal relationships and high converting client referrals. At Tomo, our Loan Advisors are trusted advocates to our customers. They take great pride in understanding each homebuyer's unique goals and needs, and guiding them in their decision to choose Tomo for their mortgage financing needs. Beyond producing high quality loans, our goal is to build a memorable experience that will ensure our customers enjoy the home buying process.

To accomplish this goal, we are seeking Loan Advisors that help us innovate and drive friction out of the mortgage customer experience. 

You have an NMLS MLO License. 


The things you’ll be doing… (Role Responsibilities)


  • Advise Tomo’s prospective homebuyers and guide them through the mortgage loan process.
  • Develop relationships with real estate agents in specific markets ensuring they feel confident in our team’s ability to close a loan on time.
  • Manage a pipeline of warm leads - helping them convert into closed business (this may mean connecting with prospective customers and solidifying details of a mortgage application).
  • Be creative and solution oriented - identify solutions to meet customer unique needs and take a consultative approach. 
  • Be compliant - adhere to investor guidelines for all documents required for a complete submission to Underwriting.
  • Quote rates and guidelines with accuracy and fairness.
  • Become an expert in our POS, CRM and LOS systems to facilitate a more efficient and accurate process.
  • Some travel required. 

The things you’re exceptional at… (Qualifications & Skills)


  • Residential mortgage lending (2+ years of experience).
  • Experience working with top real estate agents. 
  • World class at taking buyers from “hello” to “keys in hand.” Fearless in the pursuit of excellence and perfecting your craft. 
  • Communication expert - both externally with agents and clients as well as internally with Tomo team members. 
  • Building relationships quickly (with clients and real estate agents).
  • Balancing a “hunter” and “gatherer” mindset. 
  • Industry knowledge of loan products and pricing strategies. 
  • Knowledge of Desktop Underwriter (DU) & Loan Prospector/Loan Product Advisor (LP/LPA).
  • Multitasking and keeping files organized.
  • Perceiving problems and anticipating needs of customers, real estate agents or partners.
  • The drive to build something new. Detail-oriented with a strong focus on quality.

You may also have the extras… (Additional Qualifications & Skills)


  • Experience in a startup environment.

Tomo believes in compensation transparency. The on target earnings for this role will range from $150,000 - 200,000.The expected annual compensation for this position will be between $150,000—$200,000 USD

Life at Tomo

Thrive Here & What We Value1. Advantage the homebuyer2. Compensation Transparency3. Hybrid + remote workforce model4. Best in class teammate experience5. Diversity and inclusion commitment6. Proactive business process support7. WorldClass Customer Experience8. Continuous Improvement9. Embracing Process and Policy Changes10. Lower cost for homebuyers
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