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Technical Program Manager

Symbl.aiUnited StatesRemote, Onsite

Elevating the quality of human life through every conversation
Location: United StatesExperience: 10+ years

About the Team:


Join our dynamic team at Symbl.ai, where we pioneer Conversation AI technology. Collaborate with passionate professionals to revolutionize communication.

About the Role:


As a Technical Program Manager at Symbl.ai, you will lead the execution of technical projects, ensuring alignment with business objectives and stakeholder requirements.

Highlights for Technical Program Manager:


Join Symbl.ai to drive impactful projects in the evolving field of Conversation AI. Shape the future of communication with cutting-edge technologies and innovative solutions.

Working as a Technical Program Manager, you will:


  • Lead technical project execution, ensuring alignment with business objectives.
  • Develop and maintain project plans, schedules, and budgets.
  • Coordinate cross-functional teams to achieve project milestones.
  • Facilitate communication and collaboration between team members.
  • Drive continuous improvement initiatives to optimize project management processes.
  • Provide regular project status updates and reports to senior leadership.

  • To excel in this role, you should:


    • Hold a Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. Possess a minimum of 4 years of Technical Program Management experience.
    • Have a Project Management Professional (PMP) certification or equivalent.
    • Demonstrate experience with cloud technologies, AI, or other emerging technologies.
    • Show experience in a large-scale, globally distributed environment and exhibit a strong understanding of software development life cycle (SDLC) and agile methodologies.
    • Possess excellent organizational, leadership, and communication skills.Be able to manage multiple priorities in a fast-paced environment.
    • Have strong problem-solving and analytical skills.

    Please Note:


    Although we have focused centers in Seattle, WA there are no restrictions on where you can be located for this role - Symbl is fully remote.

    Benefits and Perks (US)


    • 100% covered health coverage for you, and 90% for your dependents.
    • 100% covered Life & AD&D, and short-term disability coverage for you.
    • 401(k) with 3% matching.
    • Continued education and professional development.
    • We are aggressive with our goals and hence speed with predictability are critical when it comes to execution. Symbl’s fixed leave policy of 18 Planned vacation days, 8 sick days, generous maternity, paternity and 16 annual holidays - are carefully curated to deliver on those core company values.

    About


    Symbl.ai


    We are a venture-funded AI startup building conversational AI since 2018; and the journey of building safe, secure and business-ready AI to solve problems in communication experiences informs a lot of the decisions we make about how we build our technology. Symbl is a developer-first platform whose core mission is to bring understanding and generative AI to every business that  relies on understanding human conversations, and give machines the ability to comprehend communications better than humans.

    We believe this will transform how businesses think about their knowledge and will accelerate the various use cases where unlocking unstructured data for business use cases generates ROI at scale.We obsess about a great developer experience for all our products, the business-readiness of the AI we build, and pride ourselves in bringing state-of-the-art Large Language Models (LLMs) to multi-modal multi-party conversations. As an organization, we firmly believe in equal opportunity and do not engage in any form of discrimination based on race, religion, national origin, gender, sexual orientation, age, veteran status, disability, or any other legally protected status. We are committed to maintaining a diverse and inclusive work environment where every individual is respected and valued for their unique contributions.

    How to Apply:

      Email with your cover letter including any relevant links to Github or your recent publications to
    careers@symbl.ai. We look forward to getting to know you!

    Life at Symbl.ai

    Symbl is democratizing conversational tech to make collaboration effortless at scale. Amazon, venture, and Techstars'19 backed, we created a new category of conversational tech infrastructure - contextual voice and text analytics applied to human conversations such as those found in your typical sales, meeting, support, education, or other business conversation. We empower developers and businesses to deploy conversation intelligence at scale without the need for upfront training, wake words, or building custom classifiers. Our comprehensive suite of APIs unlocks proprietary machine learning algorithms that can ingest any form of conversation data to identify actionable insights across domains and channels (voice, email, chat, social) in real-time. Other capabilities include - real-time transcription, speaker identification, contextual topics, action items, follow-ups, questions, sentiments, entities, intents. API interface extends across - Websocket, Telephony, Asynchronous Voice, Video, and Text Channels. Whether the highest priority is accessing full transcriptions, automating follow-ups, or the intelligence found in between, Symbl empowers businesses to keep pace with all conversations.
    Thrive Here & What We Value1. Developer-First Platform2. Business-Ready AI3. Collaborative, Agile Environment4. Fully Remote Work Setting5. Commitment to Diversity and Inclusion6. Equal Opportunity Employer7. Open and Inclusive Culture8. No Discrimination Based on Legally Protected Statuses9. Exceptional Customer Solutions through Innovation10. Revolutionizing Conversation AI
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