mParticle is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights, and insights to action. Built on top of end to end streaming architecture, we are committed to empowering businesses to deliver personalized and engaging experiences to their customers across all screens and devices. We believe that the opportunity to help teams activate insights from their customer data to deliver more personalized and adaptive experiences is more important than ever.
We at mParticle choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.About the jobmParticle is looking for a Revenue Operations Leader who will partner with our Sales and Marketing teams to improve the efficiency and effectiveness of our Go-To-Market functions.
You will help build a world-class organization through the support of core operational initiatives, strategic assessments, and on-going business activity. The role is responsible for driving cross-functional excellence and a culture of continuous improvement. A successful candidate is collaborative, flexible and provides outstanding input with a great attitude. You will develop and evolve our business processes and proactively surface data insights and analytics to help our revenue leadership teams make informed decisions. You will partner with leaders on key projects and initiatives, and ‘keep the trains running’ through planning, reporting, forecast management and compensation administration. This position will report to our SVP of Global Revenue and will work closely with the C levels and VPs of Sales & Marketing. We are looking for this person to be in the New York area and willing to go into an office a few days a week.
The Successful candidate will:
- Owning and setting the vision for the Revenue Operations function, fostering a culture of collaboration and data-driven decision making, and prioritizing an achievable roadmap for each of its teams
- Partnering closely with Finance and Revenue Leaders to drive go-to-market strategies while collaborating cross-functionally with Marketing, Partnerships, and Product to achieve growth goals
- Own the fiscal and mid-year planning activities including headcount planning, sales territory carving, quota setting and incentive compensation design.
- Build and interpret reports and dashboards to help go-to-market leaders better understand the health of their business.
- Serve as the business owner of our reporting and dash-boarding proactively identifying ways to improve the efficiency and effectiveness of sellers.
- Own monthly incentive compensation process across go-to-market functions. This includes calculating commissions, managing exception requests versus policy, serving as a liaison with finance and leadership for approvals and developing and maintaining compensation calculators and performance reporting.
- Proactive strategic projects that enable sales leaders to better operate their teams, resulting in quantifiable business outcomes (e.g., more hours with client, better forecasting of revenue)
- Drive the business weekly and monthly All Hands (e.g., weekly revenue call and monthly team meeting)
- Analyzing the productivity of revenue teams and envisioning a tooling and systems roadmap for continuous improvement
Requirements:
- 8+ years experience in Sales/Revenue Operations
- Proven ability to lead and scale Revenue Operations
- Previously designed and implemented sales processes and infrastructure while leveraging data to drive influence and strategy
- Proficiency in SFDC, Excel/Sheets, Tableau and other visualization softwares
- Exceptional analytical and problems-solving ability
- Prior startup experience leading a GTM operations function strongly preferred
Is this opportunity right for you? We are looking for candidates who have:
- Minimum 7 years experience in a Revenue Operations or background in investment banking and consulting with 3 years in RevOps.
- Prior startup experience leading a GTM operations function strongly preferred
- Expert Salesforce and Excel modeling experience
- Previous experience with a business intelligence tool (Looker, Chartio, etc.) or SQL coding skills
- Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment
- Strong interpersonal, organizational, communication and decision making skills
The ideal candidate will/have/be:
- Industry experience is desired, with familiarity in mobile, data-driven marketing and SaaS solutions for marketing.
- Ability to set and execute on priorities within a fun and fast-paced environment.
- Excellent collaborator, with the ability to engage across multiple teams to drive an outcome.
- Desire to be a key player within a strong team focused on exceeding client expectations.
- Strong written and verbal communication skills
- Executive presence and ability to drive strategic meetings with senior leadership
- Experience designing and administering incentive compensation plans
Perks & Benefits
- We offer a holistic benefits package that includes comprehensive health care coverage, encompassing medical, dental, and vision, fully covered by the company for employees enrolled in our baseline plan. Additionally, we extend cost-effective sharing options for dependents, ensuring accessibility to necessary care for you and your loved ones while maintaining affordability for all. Our commitment to well-being also includes Mental health resources through Modern Health and pet insurance for our furry friends.
- A truly adaptable work setting with flexible time off, 11 paid company holidays, and quarterly mental health reboot days in a hybrid environment.
- An ownership culture where individuals receive stock options and can fully participate in mParticle’s success.
- 100% fully paid parental leave for all employees (12 weeks for the birth-parent & 6 weeks for the non-birth parent) and real encouragement to take that time to bond as a family
- Remote work allowance to ensure you’re fully set up for success
The US base salary range for this full-time position is $170,000-$195,000 based on location and level of experience + 25% target variable + equity + benefits.PLEASE NOTE: Our hiring team will only ever reach out to you via an @mparticle.com email address. Any website purporting to be mParticle that isn't hosted at mparticle.com or a subdomain is phishing or a scam. If you believe you've been targeted with a phishing attack centered around a job at mParticle, please contact us at security@mparticle.com.
