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Senior Backend Engineer

Symbl.aiBengaluru, IndiaOnsite

Elevating the quality of human life through every conversation

Location: Bangalore, India


Experience: 10+ years


About the Team:


The Symbl team is dedicated to innovation and excellence in the field of technology. As a Backend Engineer, you will join a highly skilled and collaborative group of professionals who are passionate about creating cutting-edge solutions and pushing the boundaries of what's possible in the world of technology

About the Role:


As a Backend Engineer at Symbl.ai, you will play a pivotal role in developing and maintaining the backbone of our systems, including our new product, Nebula. Your expertise in backend engineering and machine learning will be crucial in driving our technological advancements forward and ensuring the highest standards of performance and reliability.

Highlights for Backend Engineer  at Symbl.ai:


Join us in shaping the future of technology with your expertise in backend engineering, machine learning, and innovation. As a Backend Engineer at Symbl.ai, you will have the opportunity to work remotely from the United States and contribute to our mission of pushing the boundaries of technology.

Working as a Backend Engineer, you will:


  • Integrate AI and ML algorithms with backend systems to enhance functionality and provide intelligent features.
  • Develop APIs and microservices to facilitate communication between AI/ML models and other components of the application.
  • Implement data preprocessing and feature engineering pipelines to prepare data for AI/ML model training.
  • Deploy and manage AI/ML models in production environments, ensuring reliability, scalability, and performance.
  • Utilize tools and frameworks such as TensorFlow, PyTorch, or scikit-learn for building and deploying machine learning models.
  • Collaborate with data scientists and machine learning engineers to optimize AI/ML workflows and improve model performance.

To excel in this role, you should:


  • Demonstrate a deep understanding of natural language processing (NLP) techniques and methodologies.
  • Have hands-on experience with building and deploying machine learning models for text analysis and understanding.
  • Possess strong knowledge of conversational AI frameworks and technologies, such as Dialogflow or Rasa.
  • Showcase proficiency in designing and implementing scalable and reliable backend systems to support conversational AI applications.
  • Exhibit a passion for staying updated on the latest advancements in AI and ML, particularly in the field of conversational agents.
  • Display excellent problem-solving skills and the ability to innovate and adapt to evolving challenges in the conversation AI domain.

Join Symbl.ai as a Backend/Senior Backend Engineer and be a part of a forward-thinking team that is driving the future of technology with a focus on the latest in NLP  and machine learning. Your contributions will help shape the next generation of our products.

Benefits and Perks 


  • An open and inclusive culture and work environment.
  • Work closely with a team on the cutting edge of AI research
  • Health insurance for you and your family
  • Parental Leave and family-planning support
  • Annual Learning and Development
  • We are aggressive with our goals and hence speed with predictability are critical when it comes to execution. Symbl’s fixed leave policy of 18 Planned leaves, 8 sick leaves, generous maternity, paternity and 16 annual holidays - are carefully curated to deliver on those core company values.

About


Symbl.ai


We are a venture-funded AI startup building conversational AI since 2018; and the journey of building safe, secure and business-ready AI to solve problems in communication experiences informs a lot of the decisions we make about how we build our technology. Symbl is a developer-first platform whose core mission is to bring understanding and generative AI to every business that  relies on understanding human conversations, and give machines the ability to comprehend communications better than humans.

We believe this will transform how businesses think about their knowledge and will accelerate the various use cases where unlocking unstructured data for business use cases generates ROI at scale.We obsess about a great developer experience for all our products, the business-readiness of the AI we build, and pride ourselves in bringing state-of-the-art Large Language Models (LLMs) to multi-modal multi-party conversations. As an organization, we firmly believe in equal opportunity and do not engage in any form of discrimination based on race, religion, national origin, gender, sexual orientation, age, veteran status, disability, or any other legally protected status. We are committed to maintaining a diverse and inclusive work environment where every individual is respected and valued for their unique contributions.

How to Apply: 

Email with your cover letter including any relevant links to Github or your recent publications to
careers@symbl.ai. We look forward to getting to know you!

Life at Symbl.ai

Symbl is democratizing conversational tech to make collaboration effortless at scale. Amazon, venture, and Techstars'19 backed, we created a new category of conversational tech infrastructure - contextual voice and text analytics applied to human conversations such as those found in your typical sales, meeting, support, education, or other business conversation. We empower developers and businesses to deploy conversation intelligence at scale without the need for upfront training, wake words, or building custom classifiers. Our comprehensive suite of APIs unlocks proprietary machine learning algorithms that can ingest any form of conversation data to identify actionable insights across domains and channels (voice, email, chat, social) in real-time. Other capabilities include - real-time transcription, speaker identification, contextual topics, action items, follow-ups, questions, sentiments, entities, intents. API interface extends across - Websocket, Telephony, Asynchronous Voice, Video, and Text Channels. Whether the highest priority is accessing full transcriptions, automating follow-ups, or the intelligence found in between, Symbl empowers businesses to keep pace with all conversations.
Thrive Here & What We Value1. Developer-First Platform2. Business-Ready AI3. Collaborative, Agile Environment4. Fully Remote Work Setting5. Commitment to Diversity and Inclusion6. Equal Opportunity Employer7. Open and Inclusive Culture8. No Discrimination Based on Legally Protected Statuses9. Exceptional Customer Solutions through Innovation10. Revolutionizing Conversation AI
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