Sales Operation Coordinator
At True Brands, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust, and respect. True Brands™ is a fast-growing creativity-driven company specializing in designing and distributing high-end beverage and lifestyle products. We’ve become a major contender in the growing beverage accessories, gift, and consumables marketplace, with over 25,000 customers worldwide. Our team consists of intelligent, creative, and driven individuals who love working together.
Check out our website (www.truebrands.com) to learn more about our family of brands. The Sales Operations Coordinator plays a pivotal role in supporting the Sales function of our organization to achieve revenue and customer targets. This position is primarily focused on orchestrating daily sales operations and providing administrative support within the Sales and Operations team.This position offers an exciting opportunity to contribute to the growth and success of our organization, working as the liaison between sales, operations, and our customers. If you are a proactive and driven individual with a passion for driving growth, we encourage you to apply.
Primary Responsibilities:
- Assist in the coordination of day-to-day sales operations, including shipment tracking and issue resolution.
- Maintain accurate records, databases and documents related to sales and operations activities.
- Generate and distribute sales reports, performance metrics and other relevant data.
- Onboard new retail customers and provide ongoing maintenance.
- Facilitate requests between Sales and Operations departments within the company.
- Address customer inquiries, order status and resolve issues promptly and professionally.
- Partner with Operations to maintain and respond to issues for customer accounts.
- Collaborate with cross-functional teams such as Marketing, Operations, and Finance to ensure seamless execution of sales operations.
Qualifications:
- Previous experience in sales operations or a similar role is preferred
- Strong organizational and project management skills, with the ability to handle multiple tasks and deadlines simultaneously.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
- Detail-oriented mindset, ensuring accuracy and quality in all sales initiatives and deliverables.
- Ability to work independently and take initiative, while also being a collaborative team player.
- Familiarity with sales and distribution environments and an understanding of sales and operations objectives and strategies.
- Proficiency in Microsoft Office Suite and other relevant sales software.
Skills:
- Project management: Strong organizational skills to manage multiple projects, prioritize tasks, and meet deadlines.
- Communication: Excellent written and verbal communication skills to effectively convey sales initiatives and collaborate with stakeholders.
- Collaboration: Ability to work cross-functionally and build alignment with various teams and departments.
- Analytical thinking: Ability to evaluate sales initiatives and provide insights and recommendations for improvement.
- Adaptability: Flexibility to thrive in a fast-paced and evolving environment.
Benefits & Compensation:
- $50,000-$55,000 per year
- 40% employee discount
- Health, Dental, Vision, and Life Insurance, 401k with employer match
- Gym benefits
- Large supplemental insurance offerings such as accidental policies and discounted pet insurance plans
- FSA General Purpose Healthcare and Dependent care
- Growth and development opportunities
- Excellent work/life balance
- Accrue 15+ days of PTO per year
- 8 Paid Holidays per year
- Company events
True Brands is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. We are committed to providing a diverse and inclusive workplace where all employees are respected and given equal opportunities to succeed. We believe that our differences enrich our company culture, promote innovation, and enable us to better serve our customers.
True Brands is dedicated to creating an environment free from harassment, intimidation, and retaliation and we expect all employees to treat each other with respect and professionalism.
