Senior Product Manager – AI/ML

Join the fastest growing, venture backed, growth stage start-up disrupting the massive global shipping and cross border ecommerce space. Our mission is to make every brand a global brand, by making international shipping and returns easy, affordable and friction-free. We power the world’s fastest growing enterprise brands and 3PLs worldwide. Work with a stellar team that raises the bar on innovation, is committed to our customers’ and partners’ success, fast-paced and collaborative team environment, with plenty of opportunity to learn and grow.

Role:

Responsibilities:

Product Strategy:

Develop and communicate a clear product strategy within our data, AI & ML domains that aligns with the company's goals and emerging market trends, informed by data-driven insights, customer discovery and feedback.

Data-driven Decision-Making:

Use data and analytics to identify opportunities and guide product development, ensuring that data-driven insights lead the decision-making process for the business.

OKR Management:

Define Objectives and Key Results (OKRs) that are data-driven and measurable to assess the success of your data, AI & ML product initiatives against the product strategy.

Roadmap Development:

Create, maintain, and socialize a data, AI & ML product roadmap that outlines feature prioritization, release schedules, technical requirements, and dependencies across teams or initiatives.

Feature Specification:

Define detailed feature specifications, including epics and user stories, technical requirements, and acceptance criteria, that can be understood and executed by cross-functional teams across finance, sales, partnerships, customer experience and marketing.

Cross-Functional Collaboration:

Work closely with cross-functional teams, fostering collaboration and ensuring alignment between different departments to deliver successful product outcomes.

Relationship Building & Stakeholder Engagement:

Build strong relationships with stakeholders, communicate effectively, and create buy-in for product initiatives by ensuring alignment with

Stakeholder Communication:

Share concepts, roadmaps and progress updates with internal teams, executives, and other stakeholders, using data to drive transparency and understanding.

User Experience:

Utilize data-driven user feedback and analytics to ensure an exceptional user experience, optimizing data, AI & ML features and functionality based on user behavior and objectives.

Security & Compliance:

Maintain a security-first mindset in the product development process, ensuring robust safeguards, data protection, and compliance with global trade legislation and standards.

Market Analysis:

Perform research to stay informed about data, AI & ML industry trends, emerging technologies, and competitors, using these insights to keep our products competitive.

Requirements:

• 5+ years experience in product management roles at a SaaS company; ideally in the International logistics or ecommerce enablement space.
• Demonstrated experience with data, artificial intelligence (AI) & machine learning (ML) products
• Proven success in delivering products to market, from concept to launch
• Data-driven decision-making skills, with the ability to analyze and interpret data to extract meaningful insights
• Build, measure, learn approach to product development
• Business acumen, with the ability to align product strategies with overall business goals and financial objectives
• Problem-solving skills, with a results-oriented approach to overcoming challenges
• Interpersonal, communication, and presentation skills, with the ability to influence, engage, and collaborate effectively across various teams and levels of the organization, as well as customers and partners
• Technical aptitude and attention to detail, but also capable of seeing the bigger picture
• A customer-centric mindset, with the ability to represent the voice of the customer throughout the product lifecycle
• A demonstrated ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively Experience shipping products in a fast-moving environment with a high level of ambiguity.
• Experience working with cross-functional Agile teams in remote environments
• Self-starter and quick learner.
• A passion for speed and quality Execution focus - do what it takes to keep the team moving in the right direction
• Strong technical background combined with ability to define and build products with a laser focus on the customer experience.
• Deep knowledge of Data Analysis frameworks and tools is a MUST.
• Working knowledge of International Shipping, Logistics and Trade compliance is a plus.
• Experience at a start-up or small/mid-sized company is a huge plus