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IT Support Intern

Health CatalystUsa Slc RiverparkOnsite
This job is no longer open

Join one of the nation’s leading and most impactful health care performance improvement companies.Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation’s leading healthcare organizations. We are also increasingly serving international markets.Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through:


  • Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation​
  • Analytics: deliver analytic applications & services that generate insight on how to measurably improve​
  • Expertise: provide clinical, financial & operational experts who enable & accelerate improvement​
  • Engagement: attract, develop and retain world-class team members by being a best place to work​

Role: IT Support Intern


Team: Corporate IT


Location: Salt Lake City, UT


An IT Services intern is responsible for the day to day needs of the Health Catalyst Team. The candidate will interact with every level and aspect of Health Catalyst team to help ensure success by timely response and assistance in day to day operations. 

Duties & Responsibilities


  • Assist with “New Hire” laptop imaging and readiness 
  • Assist team members with lockouts, email issues, printer setup and problems, and general Helpdesk 
  • Assist in the setup and running of Executive and Team meetings 
  • Assist in process/tool improvement 
  • All other duties as assigned 

Required Skills


  • Effective written and verbal communication skills 
  • Ability to prioritize and manage time effectively 
  • High comfort level interacting with colleagues 
  • Ability to adapt to change and learn new technologies quickly 
  • Strong analytical skills 
  • Basic troubleshooting skills 

Desired Skills 


  • Windows and OSX operating systems 
  • Active Directory 
  • Audio Visual 
  • Telephony 

Education & Relevant Experience


  • Enrolled in college preferably working towards a technical degree 

Information Security and Compliance Responsibilities:


  • Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security.
  • Adhere to and comply with the organizations Acceptable Use Policy.
  • Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers.

The above statements describe the general nature and level of work being performed in this job function.  They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst.Studies show that candidates from underrepresented groups are less likely to apply for roles if they don’t have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position.

If you feel you may be a good fit for the role, even if you don’t meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit.At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.

This job is no longer open

Life at Health Catalyst

Health Catalyst is dedicated to enabling health care organizations to fundamentally improve care by building the most comprehensive and fully integrated suite of healthcare data warehousing and process improvement solutions available. Health Catalyst was formed by a group of healthcare veterans with vast data warehousing and quality improvement experience. Our founders and executives collaborated for nearly a decade to revolutionize clinical process models using analytics. During development, they faced numerous hurdles in the quest to develop a data warehouse that could handle the complexities unique to healthcare data. After determining that the predominant approaches to data modeling weren't effective for healthcare data, they discovered the solution, which is now known as the Adaptive Data Architecture. Using a late-binding bus architecture, Catalyst's adaptive data model is agile, flexible, and can be implemented in a matter of weeks compared to the months or years traditional approaches require. Today at Health Catalyst, you'll work with a team of experts who know that healthcare needs to change—and have made the change it needs a reality. Transforming healthcare is our passion.
Thrive Here & What We Value1. Service Excellence: Prompt, courteous customer service2. Process Improvement: Customer service enhancement, work process optimization, financial performance improvement3. Team Development: Task completion support, new co-worker orientation, team development assistance4. Data-Driven Approach: Healthcare digital transformation through flexible data platform integration5. Analytic Services: Insight generation for measurable healthcare improvements6. Expertise and Engagement: Clinical, financial & operational expert support for improvement acceleration7. Best Place to Work: World-class team member attraction, development, and retention8. Collaborative Environment: Continuous improvement emphasis, communication, leadership skills appreciation9. Equal Opportunity Employer: Respect for every individual, diverse backgrounds valuing1e. Customer Service Commitment: Prompt, courteous service to all customers
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