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Senior Software Engineer, Client Experience

Two ChairsUnited StatesRemote
This job is no longer open

At Two Chairs, we’re building a world where everyone has access to exceptional mental health care. We’ve brought together a remarkable team at the intersection of clinical care, design, and technology to change the way people find therapists who can help them.  We’re united by our personal experiences with the mental health care system and a desire to build a better one for everyone.
With that, we're excited and honored to have been recognized as a 2024 Great Place to Work, 2024 Fortune Best Workplaces in the Bay Area, and 2023 San Francisco Business Times Bay Area Best Places to Work.Diversity, equity, and inclusion are the principles guiding how we build our business and teams. We encourage interested candidates from diverse backgrounds to apply even if they don't think they meet every expectation of the role.

Our Perks and Benefits:


To support you at work, we offer some fantastic perks and benefits that reflect our mission of self-care and support, including:

  • Equity in a high-growth start-up 
  • PTO program, including a Winter Office Closing: Christmas Day (Observed)  through New Year's Day
  • Comprehensive medical, dental, and vision coverage
  • One-time $200 Work from Home reimbursement 
  • Annual $500 professional development stipend to support your professional development
  • Annual $500 subsidized company contribution to your healthcare FSA
  • Annual $500 wellness stipend to encourage and support a well-rounded and healthy lifestyle
  • Paid parental leave

About the role


As a Senior Software Engineer on the Client Experience team, you play a pivotal role in advancing our mission to deliver unparalleled mental health care accessible to all. Joining forces with a dynamic team of skilled engineers, your contributions will span the entire spectrum of Two Chairs' applications—from conception and design to maintenance and enhancement. Your expertise will be pivotal in developing crucial features that underpin our business operations.In this multifaceted role, you'll engage in cross-functional collaboration with key stakeholders, including Product, Care Coordination, RCM, marketing, and operations.

The impact of your work extends far beyond coding; it actively shapes the trajectory of Two Chairs and holds the potential to revolutionize fundamental aspects of the mental health landscape. Seize the opportunity to make a significant mark on the future of Two Chairs and contribute to transformative changes in mental health care.You'll be responsible for ensuring Two Chairs' code is delivered accurately and efficiently and model best practices for the wider team.

Core Areas of Responsibility


  • Playing a key role in building high-performance, secure, scalable and delightful client and internal user facing applications.
  • Building and integrating new architecture, frameworks, technologies and everything that makes for great software.
  • Collaborating with teammates across the stack to enhance and optimize our current systems with new features and increased stability.
  • Collaborating with our various stakeholders, understanding their workflows and translating their needs into seamless applications.
  • Understanding our clients’ journey through care and architecting software that defines a best-in-class therapeutic experience.
  • Build innovative products to fundamentally transform the mental health space by combining the best of humans and technology.

Impact and Success Indicators 


Where you’ll make an impact in the first 90 days:


  • Gain an understanding of the code base, and the inner workings of our application.
  • Bring fresh ideas and suggestions for improvements.
  • Participate in sprint planning, standups, and retrospective meetings. Helping spec out scope and technical details.
  • Tackle tickets that contribute to a better application.

Where you’ll make an impact in the first year:


  • Own and deliver several large cross-functional projects.
  • Take on a technical leadership role, mentoring junior developers, and driving architecture and technical planning decisions.
  • Become the go-to for architecture, design, code reviews, and testing. 
  • Translating product ideas and specifications into actionable work and scope.

You’ll be successful if you have:


  • Tenured experience working in a startup environment (think ownership, agility and innovation).
  • Self-motivation and a self-starting attitude.
  • Experience working with our stack (Node/Express, Python/Django) or similar.
  • Experience with containerization (Docker or otherwise), Kubernetes or similar is a plus.
  • Low ego and strong orientation to cross-functional work and stakeholder collaboration.
  • 5-6+ years of engineering experience owning projects and building scalable products.

Please stay alert to protect yourself from sophisticated job scams during the recruiting process.Only emails that come from twochairs.com are legitimate recruiting messages. We conduct all interviews by phone or Google Video, and we will never ask you for money or to download software.More tips from the FTC to avoid job scams: https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html #LI-Remote #LI-AS1

All 


applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.



This job is no longer open

Life at Two Chairs

The mental health system is brokenand our mission at Two Chairs is to fix it. With expert clinicians, thoughtful technology, and user-centric design were making exceptional mental healthcare available to everyone. We have clinics all around the Bay Area and are quickly expanding our vision of personalized, data-driven therapy into new territory. Every member of our team has experienced the damaging impact of a fragmented mental health systemand has personally benefited from therapy. We've delivered care at Stanford, UCSF, and Kaiser. We've built technology at Nerdwallet and Palantir. And, we've designed delightful customer experiences at Lyft, Everlane, and Virgin America. Now, were singularly focused on one thingraising the bar for mental health.
Thrive Here & What We Value1. Diversity, equity, and inclusion principles2. Encouragement for candidates from diverse backgrounds3. Equity in high-growth startups4. Comprehensive medical, dental, and vision coverage5. PTO program with Winter Office Closure (Christmas - New Year's)6. Annual professional development stipend7. Annual healthcare FSA/HSA contribution8. 401(k) retirement savings options9. Work from home and wellness stipends10. Recognition as a Great Place to Work, Best Workplaces in the Bay Area, and San Francisco Business Times Bay Area Best Places to Work
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