Job Description:
Marketing Operations Center (MOC)
The MOC position will oversee a specific region, either (USA, EMEA, or Asia/India). This position will be the first and last person the partners of Microsoft will engage with and will be in charge of partner escalations. This role will be both internal and external facing and will require someone who is a self-starter that takes initiative and produces solutions to problems quickly. We are looking for someone to plan and present a clear vision of partner success for the specific territory.The ideal candidate for this position will understand the impact we have when building relationships with partners in addition to supporting our internal team. The MOC team is responsible for setting the internal team up for success by getting all necessary materials and information from the partner while building a relationship.
Candidate requirements:
Has worked on a team/ led a team3+ years of client-facing workExcellent communicatorHas experience working on MS Teams ApplicationProficient in English both written and oral but also multilingual (preferably Chinese, Korean, and Japanese)Has a flexible working schedule and is able to work across different time zones.Prides themselves on digging in without oversight and quality workAn energetic pace along with a positive attitudeSelf-motivation and the ability to work independently and with teamsProficient in the use of Word, Excel, Outlook, and PowerPointProficient in managing multiple prioritized tasks at the same timeYOU MUST BE LOCATED IN COLUMBIA FOR THIS ROLE
Job Responsibilities:
Reports and communicates daily with the MOC Leads.Submits weekly email report to USA MOC Lead no later than Friday every week.Manages calendar bookings with calendars, provides agendas, and preps kickoff deck for each partner.Helps build training materials for Internal MOC teamUpdates Monday.com every day- logging any activity for partners and/or materials you are currently working onFinds solutions to problems before they ariseMust be able to work with our global team and across different time zones is crucialBuilding relationships with partners. Keeping in touch with them after the project has ended.Indigo Slate is a full-service human experience company.
We are a digital organization backed by a global engineering leader, and we’re dedicated to helping clients build transformative experiences from start to finish. We create smart experiences that deliver powerful results through a profound intersection of marketing, technology, business, and creative. We understand that brands are no longer judged through their advertising, but through each touchpoint, both internal and external, building strength with every experience.
At Indigo Slate, we harness a mix of skills unique in our industry—equal parts strategic consultancy, creative agency, and technology thought leadership—to build and run some of the best experiences on the planet.
